SUMMARY

Support case management operations for the Department of Health & Human Services (HHS), Administration for Children and Families (ACF) contracts.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Includes the following:

• Conduct initial intake interviews of youth to include gathering familial, possible sponsorship information and to establish age of the youth.
• Conduct interviews of family members, friends of family and/or sponsors to determine the integrity of the relationship and verify information received from minor within 24-48 hours upon admission to the shelter.
• Determine options available for youth within 48-72 hours and proceed with the required documentation to reunify youth with family in home country or in the United States as deemed applicable.
• Coordinate with local pro bono attorneys for the timely provision of “Know Your Rights” presentations to youth and ensure youth signs the acknowledgment and receives a copy of the Legal Service Provider list and Notice to Juvenile Aliens in Federal Facilities Funded by DHS or HHS.
• Ensure the timely completion of (assessments) Initial Intake, Emergency Placement, and Preliminary Service Plans in accordance with Cherokee Federal, State, and Federal requirements. Additional assessments may be required depending on the location of the program and state licensing requirements. Forms are subject to change at any time.
• Ensure the timely submission of the initial Individual Service Plan due within 21 days of the youth’s arrival to the shelter and 30-day updates thereafter in accordance with Cherokee Federal, State and Federal requirements.
• Document all actions taken and contacts with youth, sponsor, and stakeholders in the form of progress notes (efforts) as required by Cherokee Federal, State and Federal contracts.
• Complete and submit reunification packets for initial review to Lead Case Manager or Designee. (if applicable)
• Submit completed reunification packet with appropriate referral made by Case Manager for the timely release of youth to designated ORR representative.
• Provide weekly face to face updates to youth and telephonic updates to family members/sponsor with documentation found in Salesforce.
• Ensure the provision of two weekly telephonic contacts with family of origin, primary caregiver and/or sponsor.
• Performs other job-related duties as assigned.
  

SUPERVISORY/MANAGEMENT AUTHORITY

No supervisory/management authority

EDUCATION AND EXPERIENCE

Bachelor’s degree in behavioral sciences, human services, or social services field and at least one year of experience working with child welfare standards, best practices, or quality assurance.

• Bilingual (English/Spanish) communication skills are not required but are preferred.

• Ability to communicate clearly and effectively via oral and written means.
• Ability to present a positive demeanor to individuals, their families, staff, supportive services personnel, and the general public.
• Ability to remain calm in the midst of difficult circumstances and emergencies.
• Able to effectively manage significant documentation.
• Able to work with minimal supervision.
• Proficient in utilizing Outlook, Word and Excel; PowerPoint, Access, Visio.
• The ability to successfully pass a drug screen and a federal background check is mandatory.
  

WORK ENVIRONMENT

Work is performed primarily in a climate-controlled office environment and outside in possible extreme conditions. Travel is required up to 100% of the time if not local to area. OCONUS travel may be required (U.S. Territories only).

WORK ENVIRONMENT

Work is primarily performed in a climate-controlled office environment as well as working outside in a job site environment. Travel is required up to 100% of the time. OCONUS travel may be required (U.S. Territories only).

ABOUT THE TEAM

Cherokee Federal is a division of Cherokee Nation Businesses, the economic engine of Cherokee Nation, the largest Native American tribe in the U.S. As a trusted partner, the Cherokee Federal team of companies manages nearly 2,000 projects of all sizes across the construction, engineering and manufacturing and mission solutions portfolios — ranging from advanced data analytics and telehealth to cybersecurity, cloud and logistics.

Since 2012, our team of companies has won $6 billion in government contracts and completed more than 5,300 federal missions. Our 3,600+ employees work in 20+ countries, 50 states and 2 U.S. territories.

Why Cherokee Federal? Visit cherokee-federal.com to learn why you should join our team!

COMPLIANCE

Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information.

We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, gender identity and sexual orientation. If you’d like more information about your EEO rights as an applicant under the law, please copy and paste the links to the following two sites: EEO Statement | EEO Poster ; https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf and https://www.dol.gov/ofccp/regs/compliance/posters/pdf/ofccp_eeo_supplement_final_jrf_qa_508c.pdf

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may e-mail CNB.Compliance@cn-bus.com for assistance. This email address is for accommodation requests only and cannot be used to inquire about the application process or status.

For Pay Transparency Non Discrimination provision, please copy and paste the following link: Pay Transparency Nondiscrimination Provision ; https://www.dol.gov/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

We maintain an Affirmative Action Plan for the purpose of proactively seeking employment and advancement for qualified protected veterans and individuals with disabilities. Upon request, we will schedule time to make our Affirmative Action Plan accessible. If you are interested, please submit a written request with the email subject line: 2020 Request to View Affirmative Action Plan to the Compliance Administrator at CNB.Compliance@cn-bus.com . This inbox is not for resumes or follow up on job applications.

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