Job description
Job Summary
Central Washington University is recruiting a Cashier 2 to join our Student Accounts team in Ellensburg, Washington. This role is an important member of our team as they enhance the vision for the University. The role is a campus-based position, which means you get to see the lives you are impacting. We're offering a salary, depending on experience, from $32,364 - $41,760 annually plus the awesome CWU benefits.
Who we are:
We are a team of individuals committed to Changing Students' Lives. No matter what job, each of us plays a part in supporting and empowering our students to fulfill their dreams.
Working in higher education provides career growth and career choice. Think of a university campus like a mini city, operating across 380 acres. You’ll find diverse academics, libraries, athletics and sporting events, full service and quick serve dining, conferences and events from small to large, recreation centers, housing for ~10,000 students, health services, police and public safety.
For the seventh time in eight years, CWU is a recipient of the prestigious Higher Education Excellence in Diversity (HEED) Award from INSIGHT Into Diversity magazine. Come join us on our journey to encourage, inspire, and create spaces where all identities thrive on campus.
Tour our campus in Ellensburg here. www.youtube.com/watch?v=HjdhOegDa9A
What we offer:
Our investment in you begins the day you join our team, a healthy and successful future for you is important to us. We offer medical, dental, life and disability insurance, retirement and optional savings plans, tuition assistance for you and your dependents, discounts across town, an employee assistance program for individualized counseling, and a wellness incentive program. Learn more: www.cwu.edu/hr/benefits-perks-discounts.
The Role:
All employees are expected to support CWU’s commitment to diversity and to bring and support inclusion into the university environment. This position supports CWU’s mission by safeguarding and properly receipting University monies in an accurate and timely manner, by giving excellent customer service to students and their families, as well as other University employees and outside organizations. Perform fiscally related tasks using a manual and/or computerized system which involves receiving, distributing, transferring, and accounting for funds such as distribution of monies owed or advanced; receipt of payments by cash, check, credit card; and maintenance of internal and external cash flow records.
Job Duties
- Receive and record payments made by students, departments, outside agencies and others to the PeopleSoft Student Administration System.
- Issue receipts for payments made in person, or through the mail by cash, check, or credit card for tuition and fees, housing, transcripts, general account receivable, Perkins Loans, Parking permits and fines, departmental deposits, and any other University charges.
- Assist students and departments with questions concerning their accounts or deposits.
- Perform daily cash reconciliation of payments receipted, research and document discrepancies and makes necessary corrections.
- Distribute University checks to individuals or by mail, financial aid refunds, short term loans, payroll, accounts payable and other misc. refunds and payments.
- Responsible for safekeeping and distribution of Parking Daily scratch tickets, weekly permits, Wellness permits and Aquacise permits.
- Process web payments.
- Open and process mail.
- Process returned checks.
- Answer Cashier’s Office phone line and read and return Cashier’s Office emails.
- Print Payroll, AP, and refund checks.
- Scholarship processing, including receipt of scholarship checks (in mail) logging checks onto scholarship check log, contacting Financial Aid with questions about the year/quarter to which the checks should be posted, scanning/copying scholarship checks for Financial Aid, posting scholarship payments to accounts.
- Reversing and reposting payments that were posted to incorrect terms or incorrect charges.
- Per request, process student refunds back to credit card in special situations.
- Other duties as assigned
Minimum Qualifications
- High school diploma or GED certificate and eighteen months of fiscally related work, handling large volumes of payment transactions as bank teller or retail salesclerk.
- Experience with computerized cashier receipting systems.
- Ability to handle large amounts of cash and credit card transactions in person.
- Ability to assemble and review fiscal documents according to State and Federal regulations.
- Demonstrated customer service skills.
- Demonstrated willingness and/or experience working with students and/or co-workers from a wide range.
- of abilities, backgrounds, and experiences.
- OR applicable combination of education and/or experience which demonstrates the ability to perform the essential functions of the position.
Preferred Qualifications
- Training and/or experience in Excel and Word.
- Experience with PeopleSoft Student Administration software and College Loan Management software.
- Knowledge of cashiering and bookkeeping procedures involving receipt of funds.
- Demonstrated participation in programs designed to promote inclusion.
- A record of promoting inclusivity in the work environment.
- Experience or interest in mentoring students from a variety of backgrounds.
- Ability to incorporate multicultural perspectives and issues into everyday conversations.
- Life experiences that demonstrate an ability to contribute to CWU’s commitment to inclusion and diversity.
- Potential to mentor and educate students who will serve diverse populations.
- Demonstrated commitment to improving access to higher education for students through various activities.
Competencies
- Accountability/Dependability: Accepts responsibility for quality of own work; acknowledges and corrects mistakes. Shows up on time, meets standards, deadlines, and work schedules.
- Judgement: Makes timely, informed decisions. Analyzes options and determines appropriate course of action.
- Teamwork: Promotes cooperation and mutual support to achieve goals. Encourages participation and mutual support.
- Adaptability/Flexibility: Responds positively to changing business needs and responsibilities. Adapts approach and methods to achieve results; recovers quickly from setbacks and finds alternatives.
- Commitment to Diversity: Recognizes the value of diversity and helps create environment that supports and embraces diversity.
Don’t meet every single requirement? At CWU we’re dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway. This may be the job for you!
Pay, Benefits, & Work Schedule
Salary: $2,697 /month with periodic increases up to $3,480 /month
Working Conditions: Work is performed in an indoor office setting with frequent in-person interactions. It is essential to be able to remain at a desk/computer workstation for prolonged periods of time, perform extensive data entry and other computer-related tasks and create/maintain filing systems for departmental records. Some evening or weekend work and/or occasional travel may be required.
Benefits: CWU offers a comprehensive benefits package including medical and dental insurance, retirement and optional savings plans, life and disability insurance, along with vacation and sick leave plans depending on employment classification. For additional information please visit: www.cwu.edu/hr/benefits-perks-discounts .
An employee of CWU may be eligible for the Public Service Loan Forgiveness Program if the employee has student loans. To learn more, visit: https://ofm.wa.gov/state-human-resources/public-service-loan-forgiveness-program .
How To Apply
To apply for this position, you must complete the on-line application and attach:
- Resume including work history, education, training; and
- Contact information for three professional references.
Screening Begins: September 26, 2022
**Priority will be given to applications received by the screening date. Incomplete applications will not be considered.
Contact Information
Name: Alice Storey
Title: Payments Operations Manager / Interim Associate Director of Student Accounts
Email: Alice.Storey@cwu.edu
Website: www.cwu.edu
Please contact Human Resources at hr@cwu.edu or 509-963-1202 if you require technical assistance with the on-line application process.
Conditions of Employment
Per Governor Inslee’s Proclamation 21.14.1, CWU employees are to be fully vaccinated against COVID-19 as of October 2021. Your vaccination status will be verified if/when a job offer is made. Information about how to apply for medical and religious accommodations are available here: www.cwu.edu/hr/. Failure to meet the vaccination policy (or approval of a medical or religious accommodation) will result in revocation of the offer.
Prior to employment, final candidate(s) will be required to sign a Sexual Misconduct disclosure in pursuant to RCW 28B.112.080 and submit to a background check. All information obtained through background investigations will be strictly confidential and revealed only to those required to have access.
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