Job description

At San Pedro Fish Market, the Cashier must provide our guests with friendly and timely service as well as keep an accurate register using a point-of-sale system. This position requires a team oriented, well-spoken individual with the ability to be proactive in a small, fast-paced environment. All position responsibilities must be performed in accordance with city, state, federal and Company policy.

CASHIER POSITION DUTIES AND RESPONSIBILITIES

1. Grooming, Dress Code and Work Attitude:

• Report to work appropriately dressed and groomed for your position, in accordance with the Employee Handbook.
• Maintain a polished and professional appearance at all times throughout the work shift.
• Always present a professional, warm, welcoming, and approachable demeanor, with a positive attitude, (towards all) throughout the work shift.

2. Compliance and Service:

• Greet guests and provide excellent service.
• Have working knowledge of our menu including all of our fresh fish selections and with the ability to make suggestions when necessary.
• Perform basic math functions to collect payments and make change.
• Accurately operate the Company’s POS system.
• Promptly address customer service issues and refer customers to management when necessary.
• Keep checkout area clean and orderly.
• Perform opening, closing and side work ensuring that the opening and closing checklists are accurately and efficiently completed.
• Comply with all city, state, federal and Company food and beverage regulations, alcohol control policies, sanitation guidelines, and safety policies. Promptly report violations or concerns to management.
• Other duties as assigned by management.
• High School Diploma or equivalent.
• 1+ year related experience in a similar work environment.
• Bi-lingual (English/Spanish) highly preferred.

KNOWLEDGE, SKILLS, AND ABILITIES

• Flexibility to work nights, weekends, holidays and overtime.
• Ability to communicate professionally and effectively with others.
• Ability to read, write, and comprehend English.
• Ability to read, interpret, and understand an extensive variety of work-related instructions and documents pertaining to Company operations, safety, finance, HR, and payroll.
• Basic math skills and the ability to manage cash, process credit cards, and work the cash register.
• Basic computer skills, including Internet use, E-mail, and typing skills.
• Ability to use the Company’s timekeeping system and point of service system.
• Ability and willingness to learn and apply new work skill sets and concepts.
• Working knowledge of city, state, and federal hospitality laws and regulations.

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