Job description

University Business Services (UBS) provides accounting and business services for the instructional, research, and administrative components of Montana State University. As part of the UBS team, the Student Accounts Office assists students in meeting their financial obligation to the University.

This position performs cashiering work and is responsible for the accurate processing of student payments and departmental cash receipts, and the resultant deposit of funds in the bank.

Duties and Responsibilities
Process Student Tuition Payments: review accounts, process and post payments of cash, checks and credit cards.
Process Department Deposits: review cash receipts for accuracy and resolve discrepancies, post receipts of cash, checks and credit cards.
Manage Cash: balance drawer and vault, process expense reimbursements from petty cash, set up temporary cash drawers for departments, prepare and send daily deposits to bank.
Customer Service: respond to inquiries from students/parents regarding tuition and fees, direct students to appropriate offices for service.

Required Qualifications – Experience, Education, Knowledge & Skills
General office or clerical work experience which includes cashiering, detailed record keeping responsibilities, and dealing with the public or an equivalent combination of relevant education and experience.
Experience reconciling cash, checks, and credit cards to data input, recording and proofing detailed information with a high level of accuracy as well as identifying and correcting errors.
Experience with providing exceptional customer service in an office or professional setting and demonstrated ability to communicate effectively and establish and maintain positive working relationships with a diverse range of individuals such as students, employees, and the public.
Experience using a personal computer for data entry as well as experience using spreadsheet, word processing and e-mail software.
Experience operating various office equipment such as a calculator, credit card terminal, and copier.

Preferred Qualifications – Experience, Education, Knowledge & Skills
Banking experience
Microsoft Office experience

The Successful Candidate Will
Interpret, communicate, and maintain compliance with policies and procedures.
Organize and prioritize heavy workloads, meeting deadlines and exercising adaptability to changing priorities while maintaining a positive, effective, and professional approach.
Demonstrate competence making arithmetic computations rapidly and accurately.
Demonstrate a commitment to quality, high attention to detail and the ability to exercise good judgement working independently, with minimal supervision and as part of a team.
Communicate effectively with campus personnel and the public, in person, over the phone and via email.
Establish and maintain effective working relationships with co-workers and the public in a team-oriented environment.
Demonstrate Service Excellence through courtesy, reliability, safety and competence of actions.
Maintain confidentiality of records and sensitive information.
Represent the University Business Services office and its programs by providing a high level of customer service to others in a professional and courteous manner.

Position Special Requirements/Additional Information
This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time.

Physical Demands
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.

This position has supervisory duties? No
Posting Detail Information

Number of Vacancies 1
Desired Start Date Upon successful completion of search
Position End Date (if temporary)
Open Date
Close Date

Applications will be:
Review of applications will be on a continual basis and will continue until the position is filled.

Special Instructions
Diversity Statement

Montana State University values diverse perspectives and is committed to continually supporting, promoting and building an inclusive and culturally diverse campus environment. MSU recognizes the importance of work-life integration and strives to be responsive to the needs of dual career couples. https://www.montana.edu/hr/recruitment/dualcareer.html.

In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference please complete the veteran’s preference information located in the Demographics section of your profile. https://www.montana.edu/hr/recruitment-guidelines/affirmative_action_plan.html.

MSU’s Non-Discrimination Policy and Discrimination Grievance Procedures can be located on the MSU Website: https://www.montana.edu/policy/discrimination/index.html.

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