More than just a job; an opportunity.

Chick-fil-A Mayfield hires employees that wish to acquire skills to enhance their career portfolio. Employees gain experience that goes beyond just serving guests and great food. Personal growth and career advancement can be attained through learning the business principles and daily practices from one of the fastest-growing quick-service restaurants in the country.

Being the Catering Assistant requires you to be an outgoing, self-motivated, and extremely coach-able individual. You must have the ability to easily learn the guest’s catering needs as well as the ability to easily establish rapport with a diverse range of people. The Catering Assistant is in constant contact with the leadership team and is responsible for overseeing all catering orders and deliveries. This position also requires you to serve in Operations as a Team Member.

Benefits

• Sundays off
• Flexible work schedule
• Free food
• Competitive pay
• Opportunity for growth and advancement
• Scholarship opportunities | $1000, $2500, $25,000
• 401K match program
• Insurance contribution
• Paid time off

Qualifications

• Experience as a leader
• Proven ability to lead in team-based, fast-paced environments
• Basic computer competency
• Must have a valid driver’s license (May be required to provide motor vehicle history from the DMV)
• Must have valid auto insurance

Required skills

• Honors and encourages others to follow the visions and values of the restaurant
• Self-motivated leader committed to personal growth
• Team-oriented, adaptable, dependable, and strong work ethic
• Displays enthusiasm, courtesy, and hospitality by incorporating operational excellence, 2nd mile service, and emotional connections with guests and employees
• Highly perceptive and flexible during guest interactions with the ability to accurately read each situation
• Excellent verbal and written communication and interpersonal skills
• Willingness to step outside of job role to assist in other roles
• Ability to handle multiple tasks at once while working at a quick, yet efficient, and thorough pace
• Must be able to meet the physical demands of the position, which includes, but is not limited to, standing for 8 hours and lifting up to 40 pounds

Responsibilities

• Representative of Chick-fil-A and responsible for building relationships throughout the community with clients in regards to our catering opportunities
• Follows Chick-fil-A’s operational policies and procedures
• Demonstrates knowledge of the brand and menu items
• Oversees fulfillment, delivery, and execution of catering orders
• Solves catering issues related to accuracy, speed of service, and employee or guest issues
• Models and supports clear communication regarding catering orders between the front counter and kitchen staffs
• Follows up with customers to inquire about their experience
• Seeks future business opportunities within the community and surrounding areas
• Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback
• Takes initiative during non-peak hours to complete side duties
• Maintains a clean and pleasant environment
• Flexible availability to deliver orders to residential and professional locations as needed.

Willowick

Chesterland

Lyndhurst

Willoughby

Gates Mills

Eastlake

Mentor

REQUIREMENTS

In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day. Whole lemons are freshly squeezed in our restaurants and combined with pure cane sugar and water (yep, that’s all) to make Chick-fil-A Lemonade®. It may not be the easy way, but it's the only way we know.