Job Title: Central Control Room Guard

Employment Type: Part Time, Non-exempt

Department: Control Room

Division: Operations

Reports to: Protective Services Supervisor

Supervisory Responsibilities: None

Rate: $16.25

Diversity, Equity, Accessibility, and Inclusion at WAM:

At WAM we are committed to building a diverse environment, one where staff feel a sense of belonging, and are valued for their contributions and the perspectives they bring. Please visit our Mission, Vision, and Values page to learn more.

Vaccine Policy at WAM:

The safety and well-being of our staff, families, volunteers, visitors, and community are important to the Worcester Art Museum. In an effort to keep everyone safe, we will require proof of full vaccination and booster as a condition of employment. The Museum will consider exemptions from the requirement due to a qualifying medical exception or a sincerely held religious belief. The Museum is not required to provide an accommodation if doing so poses a direct threat to others in the workplace or if it creates an undue hardship to the organization.

Job Overview:

To maintain security via control systems and physical inspection and to control and record entrance and egress activity of service door

Duties/Responsibilities:

• Monitor intrusion, video, fire and climate control systems and take appropriate action; act as telephone liaison with fire department under alarm conditions
• Control entry and egress of the Tuckerman Street service door to staff and vendors; receive and record shipments; assist and direct vendors
• Issue and retrieve Museum credit cards, gallery attendant equipment, staff, van and room keys; take appropriate action when items are not returned
• Record and submit reports (when required) of any situation out of the ordinary to supervision; maintain all required Control Room logs
• Conduct regular rounds to ensure security, report safety concerns, mechanical issues, and any type of leak
• Staff the entrance desks as required
• Control the flow of property according to the property control policies
• Respond to radio communications and involve supervisors, law enforcement, and EMT services as required without delay when addressing emergency response needs
• Perform other related duties as assigned

Qualifications:

• Ability to handle multiple tasks simultaneously
• Ability to work a flexible work schedule including various shifts, weekends, and holidays
• Regular and reliable attendance
• Computer literate, comfortable operating computer and technology software including SharePoint, email systems, web-based applications
• Ability to effectively communicate verbally and in writing
• Ability to work well with others while effectively maintaining the security requirements of the Museum
• History of honesty and integrity
• Embraces and promotes diversity, equity, accessibility, and inclusion initiatives

Education and Experience:

• High school or equivalent.
• Demonstrated qualities of responsibility and accountability in maintaining rules and regulations while dealing with the public and staff.
• Previous experience with CCTV, building monitoring systems (Fire, HVAC, Access Control) preferred.

Revised 6/10/2022