We invite you to join us at Driven Brands!

Headquartered in Charlotte, NC, Driven Brands (NASDAQ: DRVN) is the largest automotive services company in North America, providing a range of consumer and commercial automotive needs, including paint, collision, glass, vehicle repair, oil change, maintenance and car wash.

With over 4,500 centers in 15 countries, Driven Brands is the parent company of some of North America’s leading automotive service brands including Take 5 Oil Change, Take 5 Car Wash, Driven Glass, Meineke, Maaco, CARSTAR, and more. Our network services over 50 million vehicles annually and generates more than $5 billion in system-wide sales each year.

Our culture inspires high performance and innovation, enabling our employees to go further, faster in their careers. With amazing people and great brands, we confidently look forward to exciting growth ahead, and believe in following the values that support this vision.

JOB DESCRIPTION:

Responsibilities:

• Review estimates for accuracy of part identification, repair vs. replace decisions, labor charges, photo quality and documentation of files

• Verify compliance with program mandates, such as parts usage, labor rates, allowed operations, etc.

• Provide feedback and coaching to appraisers based on review findings to improve program compliance and store appraiser development/retention

• Improve store profitability and ARO

• Balance multiple priorities, demonstrate proficient technical skills for handling client responsibilities and deliver a high-quality work product

• Demonstrate an understanding of professional and industry standards and practices

• Think independently and problem solve in a results driven team oriented environment

• Demonstrate excellent verbal and written communications skills

Qualifications:

• Minimum of 5 years’ automotive appraisal experience required

• 1-2 years’ experience as an insurance re-inspector or desk reviewer preferred

• Current knowledge of the CCC One/ADXE/Mitchell estimating platform

• Ability to self-manage workload

• Knowledge of Microsoft Office, especially Excel and Outlook

• Customer service /relationship/conflict management preferred

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