Position Summary:
Manages all Engineering activities, essentially all building maintenance related issues, to ensure smooth operation of all systems and services required to meet Company standards to provide outstanding guest service and financial profitability. Builds and manages teams effectively.

Primary Responsibilities/Essential Functions:
1. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include inspecting facilities for maintenance needs, interviewing, hiring, and training team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints and resolving problems. Assists with planning department goals and directing team members to achieve results.
2. Participates in the hiring process by interviewing potential team members and recommending those that best meet staffing needs. Participates in management training. Follows all Human Resources policies. Ensures team members receive any required training or attends mandatory meetings. Trains, develops, empowers, coaches and counsels, conducts performance and salary reviews, resolves problems, and communicates effectively. Participates in disciplinary actions as appropriate. Monitors day-to-day Engineering operations to ensure property is maintained to exceed guest expectations and meet or exceed
property standards. Takes corrective action as needed. Prepares schedules to ensure staffing levels are optimal.
3. Implements and manages the maintenance program. May assist with negotiation of maintenance contracts for the property, including structure, grounds and all equipment. Ensures all local, state, and national codes and regulations are met to ensure safety, convenience, and satisfaction of guests and team members and to protect the assets and maintain property in excellent condition.
4. Maintain safe environment throughout hotel/resort and/or property for all team members and guests. Acts as the safety coordinator and ensures all emergency equipment and systems are inspected, tested and certified per standards. Provides team members with information about safe use of systems and structures.
5. Takes action to control expenses and maximize profitability within assigned areas. Oversees budgeting, forecasting, inventory control, policy and procedure implementation and enforcement. Utilizes computer programs to analyze reports. Makes recommendations, decisions and takes action based on that information to maximize profitability. Ensures quality while minimizing waste or loss of supplies to maintain profitability.
6. Ensures property meets Engineering standards by circulating through each area of the property. Seeks opportunities to improve satisfaction.
7. Reviews guest comments related to maintenance and facilities and ensure problems are corrected in a timely manner. Notifies Management and/or Security of all unusual events, circumstances, missing items, or alleged theft.
8. Maintains sufficient inventory of supplies and equipment and orders new supplies as needed. Participates in weekly/monthly inventories. Ensures equipment is properly secured and maintained and notifies maintenance of any repair or safety issues. 9. Leads monthly safety committee meetings along with managing bi-annual safety and risk corporate audit.
10. Must wear non-slip, oil-resistant shoes. Follows all safety policies and procedures. Responds to reports of potential safety issues and proactively takes immediate action to resolve when noted. OSHA laws require the use of Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety. Associates will be trained in the proper use and care of assigned PPE if applicable. The hotel/resort and/or property provides the required PPE. Team member has responsibility to report defective, damaged or lost PPE or equipment that does not fit properly to their Manager. Maintains strict compliance with hotel/resort and/or property's Hazardous Material (HAZMAT) program and familiarizes self with current MSDS.
11. Reporting to work as scheduled (on time and on regular basis) is an essential function of the job.

Other Responsibilities/Supportive Functions:
1. Makes merit recommendations within budget or established guidelines. Recommends promotions or re-classifications within company policy.
2. Approves leave and time away from work within company policy.
3. Conducts pre-shift meetings with Engineering team members to review staff assignments and specific needs. Attends all required meetings.
4. Responds to emergency crisis and ensures operational support areas are covered to provide excellent customer service.
5. Ensures hotel/resort and/or property engineering systems and equipment are monitored and maintained to function at optimum performance. Notifies management of major system/building problems or failures and unanticipated maintenance needs.

Note: This job description is not intended to be all-inclusive. Team Members may perform other related
duties as required to meet the ongoing needs of the organization. Management reserves the right to add,
modify, change or rescind work assignments and to make reasonable accommodations as needed.

Qualifications (relevant experience, education and training):
1. Vocational schooling, military training, certification and/or experience in building related trades required in one or more of the following areas: HVAC, electrical, plumbing, and carpentry. 2. Five or more years related progressively responsible hotel or building maintenance/facilities management experience with one year as Chief Engineer or Engineering Supervisor in a similar setting.
3. Requires ability to manage others in the department by mentoring and providing that results in team members that meets/exceeds guest expectations and provides a high level of guest satisfaction.
4. Requires knowledge and ability to complete reports, financial forecasts and budgets.
5. Must have strong working knowledge of building systems including HVAC, electrical, plumbing, refrigeration, roofs, building finishes, mechanical operations, energy management and Preventative Maintenance Programs.
6. Completes required training as required.
7. Ability to monitor labor as required by anticipating business activity while ensuring that positions are staffed when and as needed and labor cost objectives are met.
8. Able to use mathematics to solve problems, prepare budgets, conduct analyses and prepare reports.
9. Requires strong computer skills including Word, Excel and Energy Management systems.
10. Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Requires attention to detail. Must be able to solve problems and remain calm and alert if dealing with difficult guest, during busy activity periods or in an emergency situation.
11. Must be able to speak, read, write and understand English to understand instructions, safety rules, and communicate with guests. Must be able to read and understand blueprints, wiring schematics and technical manuals. Bilingual ability to communicate in Spanish preferred.
12. Able to work independently with minimal guidance and as part of a team.
13. Strong attention to d

(ref. 46285)