Job description
Supplemental Information
Department MISSION
DCFS is working to keep children safe, helping individuals and families become self-sufficient, and providing safe refuge during disasters.
Department VISION
We care for the well-being and safety of Louisiana's people.
Department VALUES
Treating all people with dignity, compassion and respect, while providing services with integrity.
This position may be domiciled in any of the parishes/District Offices listed below: • East Baton Rouge (State Office) • Orleans (New Orleans Office) • Rapides (Alexandria Office) • Ouachita (Monroe Office) • Tangipahoa (Amite Office) • Caddo (Shreveport Office) • Lafayette (Lafayette Office) • Madison (Tallulah Office) • Calcasieu (Lake Charles Office) • Lafourche (Thibodaux Office) • Natichitoches (Natichitoches Office) • Evangeline (Ville Platte Office)
This position may be filled as a probational appointment or a job appointment that may last up to 48 months. Job appointments may convert to probational appointments. Also, it may be filled as a detail and promoted within 12 months.
You must include all relevant education and experience on your official State application.
The duties that you describe in the Work Experience section of your application will be reviewed by State Civil Service as part of the process in determining if you meet the minimum qualifications for this job.
Your experience WILL NOT be evaluated based on the job title alone. You must describe your actual duties. If you are a current employee of the State of Louisiana it is important that you indicate in the "Duties" section for each job the specific programs that you worked in to receive credit for that experience.
List all prior employment. Work experience left off of your electronic application or only included in an attached resume will not be credited. Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Incomplete applications will not be considered.
Applicants qualifying based on college training or receipt of a baccalaureate degree will be required to submit an official college transcript to verify credentials claimed prior to appointment. Please make every effort to attach a copy of your transcript to your application. The transcripts can be added as an attachment to your online application. The selected candidate will be required to submit original documentation upon hire .
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
DCFS is an "Equal Opportunity Employer" and Louisiana is a "State as a Model Employer for People with Disabilities"
For additional information about this vacancy, please contact Darlene Simmons via email at
Darlene.Simmons.DCFS@La.Gov
Qualifications
MINIMUM QUALIFICATIONS:
A baccalaureate degree plus three years of professional level experience in child support enforcement experience.
SUBSTITUTIONS:
Six years of full-time work experience in any field may be substituted for the required baccalaureate degree.
Candidates without a baccalaureate degree may combine work experience and college credit to substitute for the baccalaureate degree as follows:
A maximum of 120 semester hours may be combined with experience to substitute for the baccalaureate degree.
30 to 59 semester hours credit will substitute for one year of experience towards the baccalaureate degree.
60 to 89 semester hours credit will substitute for two years of experience towards the baccalaureate degree.
90 to 119 semester hours credit will substitute for three years of experience towards the baccalaureate degree.
120 or more semester hours credit will substitute for four years of experience towards the baccalaureate degree.
College credit earned without obtaining a baccalaureate degree may be substituted for a maximum of four years full-time work experience towards the baccalaureate degree. Candidates with 120 or more semester hours of credit, but without a degree, must also have at least two years of full-time work experience to substitute for the baccalaureate degree.
Graduate training with eighteen semester hours in one or any combination of the following fields will substitute for one year of the experience on the basis of thirty semester hours for one year of experience: counseling; social work; psychology; economics; business, public, or health administration.
A master's degree in the above fields will substitute for one year of the required experience.
A Juris Doctorate will substitute for one year of the required experience.
Graduate training with less than a Ph.D. will substitute for a maximum of one year of the required experience.
A Ph.D. in the above fields will substitute for two years of the required experience.
Specialized degrees will substitute for a maximum of two years of the required experience.
NOTE:
Any college hours or degree must be from a school accredited by one of the following regional accrediting bodies: the Middle States Commission on Higher Education; the New England Commission of Higher Education; the Higher Learning Commission; the Northwest Commission on Colleges and Universities; the Southern Association of Colleges and Schools; and the Western Association of Schools and Colleges.
Any college hours or degree must be from a school accredited by one of the following regional accrediting bodies: the Middle States Commission on Higher Education; the New England Commission of Higher Education; the Higher Learning Commission; the Northwest Commission on Colleges and Universities; the Southern Association of Colleges and Schools; and the Western Association of Schools and Colleges.
Job Concepts
FUNCTION OF WORK:
To provide advanced level professional support services for programs that provide child support enforcement services.
LEVEL OF WORK:
Advanced.
SUPERVISION RECEIVED:
Broad from Child Support Enforcement Manager 1 or other higher level personnel.
SUPERVISION EXERCISED:
None.
LOCATION OF WORK:
Department of Children and Family Services.
JOB DISTINCTIONS:
Differs from Child Support Enforcement Specialist by the presence of lead worker responsibility and/or duties involving a higher level of complexity.
Differs from Child Support Enforcement Manager 1 by the absence of direct line supervisory responsibility.
Examples of Work
EXAMPLES BELOW ARE A BRIEF SAMPLE OF COMMON DUTIES ASSOCIATED WITH THIS JOB TITLE. NOT ALL POSSIBLE TASKS ARE INCLUDED.
Performs quality assurance functions for field offices in a region by reviewing case records and/or procedures in local offices to assure that program benefits are accurately determined.
Prepares exit conferences, written reports and confirmations.
Sets up standards of operation, checks progress, and sees that policies are carried out.
Conducts ongoing administrative programmatic reviews of field offices to ensure compliance with federal and state regulations.
Recommends and directs plans to ensure efficiencies regarding use of personnel and overall program effectiveness.
Conducts regional corrective action committee meetings and directs implementation of corrective action measures designed to minimize errors and avoid federal sanctions, resulting in subsequent loss of state funds, loss of agency credibility, pain and suffering of clients, inequality of service and liability of lawsuits.
Provides program information through guest speeches, interviews for news media and other public appearances.
Investigates requests from politicians, community officials and social agencies about client problems in the region.
Coordinates services and negotiates agreements with administrators of government and private agencies, doctors, lawyers, executives in private industry, and governmental officials.
Conducts studies, compiles reports, analyzes statistical data, completes projects, etc. as requested by agency management.
Researches and responds to program policy requests from parish offices by providing clarification and interpretation of policy.
May serve as a lead worker over a staff of Child Support Enforcement Specialists.
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