Claims Recovery Collector I

Full Time
Remote
Posted
Job description

Job Title: Claims Recovery Collector I

Job Location: Irving, Texas/ Fully Remote

Job Description:

We are seeking a talented individual for a Claims Recovery Collector I who is responsible for recovering payments from commercial insurance carriers who should have paid primarily to the Medicaid agency

Essential Responsibilities:

  • Confer with Physicians/Providers by telephone, fax and email inquiries regarding outstanding overpayment recovery
  • Communicate with claims adjudicators for commercial carriers by telephone, fax and email to determine claim status and create claim-level appeals
  • Leverage RCM Knowledge to assess denials, pursue appeals or close claims when appropriate.
  • Utilize and update client systems with proper notation of provider/carrier commentary, actions and appeal/denial information.
  • Responsible for initiating inquiries to other parties as needed to address claim adjudication issues or resolving inquiries associated with claims adjudication
  • Mail/fax/email letters to Physicians/Providers regarding payment of outstanding claims.
  • Contact providers to obtain additional information and/or documentation to resolve unpaid claims.
  • Pursue each outstanding account to reach maximum reimbursement by working with subject matter experts to resolve challenging claims.
  • Develop recovery strategies with each claim adjudicator, and/ or physicians/providers associated with the claim billing.
  • Assists with high priority special projects.
  • Confer with carriers by telephone or use carrier portals, or other web sites to determine member eligibility and claim status.
  • Assess denials, pursue appeals or close claims when appropriate.
  • Update case management system with proper noting of actions and appeal/denial information.
  • Respond to carrier telephone, fax and e-mail inquiries regarding outstanding claims.
  • Work with document imaging system for archival purposes.
  • Ensure that payers adhere to laws regarding timely filing of claims.
  • May have some training responsibilities limited to projects and specific tasks

Knowledge, Skills and Abilities:

  • Strong understanding of third-party billing and/or claims processing.
  • Ability to use critical thinking skills.
  • Possess good customer service skills.
  • Ability to adapt to change.
  • Ability to manage time effectively and multi-task.
  • Ability to prioritize work.
  • Ability to perform basic calculations.
  • Ability to work proficiently with Microsoft Windows, Word and have basic knowledge of Excel.
  • Average manual dexterity in use of a PC, phone, sorting, filing and other office machines.
  • Ability to be detail oriented.
  • Ability to learn and follow HIPAA privacy and Security rules.
  • Ability to work independently to meet predefined production and quality standards.
  • Ability to perform well in a team environment to achieve business goals.

Work Conditions and Physical Demands:

  • Primarily sedentary work in a general office environment
  • Familiarity with basic computer usage and applications
  • Ability to communicate and exchange information
  • Ability to comprehend and interpret documents and data
  • Requires occasional standing, walking, lifting, and moving objects (up to 10 lbs.)
  • Requires manual dexterity to use computer, telephone and peripherals
  • May be required to work extended hours for special business needs

Minimum Education: -

High School Diploma or GED required, Associates degree preferred- Associates degree preferred with concentration in healthcare, medical billing or coding field

Minimum Related Work Experience: -

  • Two years of claims-related experience or provider billing/coding experience, which included significant use and application of CPT/ICD codes and standard health industry claim billing forms.
  • Must be able to demonstrate knowledge of medical terminology, coding, billing and claims processing obtained through work experience and/or completion of relevant claims, coding, or billing coursework.
  • Preferred experience handling and interpreting medical records, EOBs, and standard health industry claim billing forms

Job Type: Contract

Salary: $15.00 - $17.00 per hour

Physical setting:

  • Office

Schedule:

  • 8 hour shift

Experience:

  • Claims: 1 year (Preferred)
  • Healthcare: 1 year (Preferred)
  • Medical billing: 1 year (Preferred)
  • Medical coding: 1 year (Preferred)
  • HIPAA: 1 year (Preferred)

Work Location: Remote

Speak with the employer
+91 6306358734

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