Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group, a Fortune 500 company. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value diversity and recognize the benefits gained when people from different cultures, backgrounds and experiences work collaboratively to achieve business results. We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality. Our goal is to create a workplace where all employees feel included, empowered and enabled to perform at their best.

The Corporate Claims Division seeks a Claims Manager/Supervisor to join the Reinsurance Claims department located in Cincinnati, Ohio. Reinsurance Claims is a shared service that facilitates reinsurance handling of claims for more than 20 divisions within the Property & Casualty organization. This position is located in Great American’s corporate offices in downtown Cincinnati, which offers hybrid work from home flexibility. For individuals not in the Cincinnati metro area, full-time work from home may be considered.

Essential Job Functions and Responsibilities

• Coordinates work activities within the reinsurance claims department.
• Responsible for performance and coaching of staff and decisions regarding talent selection, development, and performance management. Ensures new members of the team receive proper training.
• Evaluates applicable reinsurance coverage(s) for claims.
• Advises reporting staff on reinsurance claim files and handling of complex reinsurance.
• Synthesizes and conveys moderately complex claim information (coverage decisions, claim outcomes, etc.) to stakeholders (internal business units, company leadership, reinsurers, brokers).
• Communicates effectively with other areas of the company (accounting, audit, actuarial, IT, etc.)
• Facilitates claim reviews with brokers and reinsurance partners.
• Ensures reinsurance claim transactions are recorded in a timely and accurate manner.
• Participates in reinsurance projects as needed.
• Assists with reinsurance collections as needed.
• Performs other duties as assigned.

Qualifications

• Education: Bachelor’s Degree or equivalent experience.
• Field of Study: Liberal Arts, Business or a related discipline.
• Experience: 3 to 8 years of related claim handling or reinsurance experience, 1-5 years supervisory experience preferred.

Skills

• Proficiency in Microsoft Office, including Excel.
• Ability to cross train in and understand multiple lines of business.
• Professional writing and oral communication skills.
• Eager to explore and master new subject matter.
• Aptitude for information technology. Must easily adapt to company systems.
• Experience in the following claim and reinsurance systems is a plus: Universal Reinsurance/ReinsurancePro, Guidewire ClaimCenter, Pacer Claims, Cognos, Tableau.

The job grade will be commensurate with the years of experience and skill level of the candidate hired for the position.

Business Unit:

Benefits:

We offer competitive healthcare, retirement and paid time off benefits.