Job description

Apply On Our Site:

Missouri Insurance | Career Opportunities Detail | Missouri Farm Bureau Insurance (mofbinsurance.com)

For detailed duties and qualifications, please visit our website at www.mofb.com where you must apply on-line to be considered for this position. You can also find out more regarding our benefits by visiting our website.

SUMMARY:
Responsible for providing administrative support to ensure efficient operation of the Claims Department, which includes: supporting supervisors, claims staff attorney, and claims employees in the home office and field through a variety of tasks related to the operation of the Claims Department.

ESSENTIAL DUTIES:

• Provides daily administrative support to Claims Department Supervisors and Staff Attorney (preparing letters, printing files, transcribing statements, issuing payments, posting drafts, images documents to claim files, preparing Certified Mail/Fedex packages, photocopying and faxing).
• Provides daily administrative support to Home Office and Field Staff (transcribes dictation consisting of recorded statements, statement summaries, updates to claim files; downloads statement CD’s and .wav files to claim files, submits ISO information, requests police reports, images documents).
• Maintains the Vendor System (verifies W-9 forms are collected, correct, and imaged before vendors are set up/activated, reviews returned 1099’s; works with A&B IRS Tax letters verify information).
• Reviews all claim drafts presented for payment to verify proper endorsement.
• Prepares Letter of Experience at Supervisor’s request detailing client’s loss history.
• Provides telephone coverage in answering/directing the ACD calls.
• Issues payments on weekly and monthly bulk billings from specific vendors in timely manner.
• Creates and/or maintains spreadsheets for Supervisors.
• Downloads, removes, and edits documents on the Claims intranet.
• Trains new Claims Staff regarding the processes set in place.
• Orders supplies for the department.
• Assists with seeing Catastrophe/Storm boxes are stocked with supplies.
• Provides excellent customer service to all external and internal customers, and maintains good working relationships with field and Home Office personnel.

EDUCATION and/or EXPERIENCE:

• High School Diploma or GED, and at least one year of general office experience.

QUALIFICATIONS:

• Ability to operate a personal computer and standard office equipment.
• Ability to type a minimum of forty-five (45) words per minute.
• Ability to learn and operate claims-related software.
• Ability to read, write, and comprehend instructions, correspondence, and memos.
• Ability to communicate effectively with people in person and on the phone.
• Ability to add, subtract, multiply, and divide, in all units of measure.
• Ability to handle a high volume of detailed work accurately and completely.
• Ability to research and compile information, and exercise good judgment.

Missouri Farm Bureau is an Equal Opportunity Employer.

Work Remotely

• No

Job Type: Full-time

Pay: From $27,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person

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