Job description

***The Indeed Phone Assessment is required to be considered***

***Applications without Phone Assessments will not be viewed****

We are a fast-growing mental health company currently in search of a superstar candidate to kick start the new year!

Hours:

• Mon-Thurs: 9am-5pm Pacific Standard Time
• Fridays: 9am-4pm Pacific Standard Time

Key responsibilities of this permanent, full-time position:

• Register new clients in our scheduling and CRM platforms
• Assist clients with consultation and appointment scheduling
• Create and prep new client charts
• Assist potential clients in finding the best therapist match for their needs
• Educate potential clients on the out of network insurance process
• Communicate with clinicians and clients often throughout the day via phone call, text, instant messaging, and email
• Manage and update information in the CRM
• Assist with client eligibility verification on occasion
• Adjust information and calendars on clinician listing sites as needed

Requirements:

• 1 year experience in a sales, recruitment, or hospitality-related position
• 2 years experience in an administrative, client-facing position in any field

Preferred, but not required:

• 1 year G-Suite experience
• 1 year CRM experience
• 1 year working a front desk

What would make you the perfect fit for this role:

• You have mastered prioritization/triaging
• You're a self-starter
• When your day doesn't go as planned, you effortlessly roll with the punches without missing a beat!
• You work very well with a team, but you also excel at working autonomously
• You enjoy/thrive off of interacting with customers

The perks of working for us:

• $50/month fitness reimbursements
• Weekly Yoga and Breathwork classes over Zoom during work hours
• Optional monthly Zoom events with your colleagues
• Optional bi-yearly company events (in-person) for all clinical and non-clinical staff
• Unlimited PTO
• 401k + Benefits

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• Monday to Friday
• No weekends

COVID-19 considerations:
N/A permanently remote position

Application Question(s):

• Do you have sales or recruitment-related experience?

Work Location: Remote

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