Job description
Job Title: Client Engagement Specialist
Location: New York City
Pareto Law values diversity and promotes equality. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
This is a flexible working opportunity, one that is immediately hiring.
Who Our Client Is:
Our client is a rapidly growing specialist information group with a global portfolio of 12 digital financial information brands. Running events worldwide, they enable their customers to gain unique insights and facilitate better investment decisions.
Who You Are:
An ambitious recent college graduate who is an intelligent, well-spoken self-starter. You have an exceptional work ethic and drive to succeed. You possess exceptional communication and interpersonal skills that you’ll use expand our clients’ presence in the market.
The Role at a Glance:
As a Client Engagement Specialist you’ll be:
- Utilizing analytics tools to identify ‘at risk’ accounts within distinct client groups.
- Track and report weekly on activity based KPIs to show progress on client engagement against expectations.
- Book daily appointments with ‘at risk’ subscribers and, based on research, showcase where greater use of the service benefits them.
- Supporting the subscriptions team, ensuring the correct on-boarding for new and renewed clients as well as resolving issues directly with customers.
Compensation and Perks
- A competitive entry level salary of $55,000
- Year one total of $75k with OTE/commission included
- Experience in the competitive finance sector
- Fantastic learning and progression opportunities – our client values internal growth!
- Comprehensive medical, dental and vision insurance
- Fiesta Fridays
Requirements:
- A 4 year bachelor’s degree
- Customer service experience preferred, but not required (no matter how small!)
If you require this job specification or to apply in an alternate format, please visit the Pareto website.'
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Work Remotely
- Yes
Job Type: Full-time
Salary: $55,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- New York, NY 10018: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
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