Client Patient Representative

Full Time
Durango, CO 81301
Posted
Job description

Riverview Animal Hospital located in Durango CO – is growing and looking for talented Customer Service Representatives to join our amazing hospital.

We pride ourselves on providing compassionate and comprehensive veterinary care for companion animals in the community. We are an 9 doctor, fast-paced small animal hospital that offers preventative and emergency care for dogs and cats. Our hospital is equipped with in-house laboratory equipment, digital radiography, dental radiography, laparoscopy and ultrasound!

Customer Service Representatives play an integral role in our hospital, as the first and last person the client encounters. We are looking for a new team member who has excellent customer service skills, multitasks, and can learn our procedures and policies quickly. No veterinary experience needed, but must be fun and energetic, and love working with people. Computer skills are a plus.

What to Expect:

· A team that operates and feels like a family. We pride ourselves on a welcoming environment where team members feel safe to learn and seek guidance from each other.

· · A great learning environment! Our tenured team enjoy having the opportunity to mentor and guide newer staff. They work hard to support and encourage each other and love to celebrate wins, big or small.

· Quality Medicine. Our team of Doctors and Technicians utilize state of the art equipment to perform advanced techniques providing excellent care and treatment services.

· We like to have FUN! We work hard, but we have a great time doing it. Everyone helps everyone out on shift, ringing phones are answered by everyone!

· AAHA Accredited, Cat Friendly, and Practice Fear Free – we hold ourselves to the highest standards when it comes to patient care. We want to ensure they have a stress free visit and are treated as if they were our own!

Schedule – Full Time: 4 x 10 hour shifts/week, or 5 X 8 hour days. Rotating weekends (~ 1 weekend/month), closed on most major holidays.

Job Types: Full-time, Part-time

Pay: From $16.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Vision insurance

Schedule:

  • 10 hour shift
  • 8 hour shift

Supplemental pay types:

  • Bonus pay

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer service: 3 years (Preferred)

Work Location: One location

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