Job description
Blue Bear Plumbing of Norwell, MA is looking to hire a Client Success Specialist / Customer Service with a can-do attitude. Are you an experienced and outgoing customer service professional who is looking for a career and not just a job? Would you like to work for an established but growing local company in a recession-proof industry? If so, please read on!
This part-time or full-time Customer Service Representative position starts at a competitive wage of $20/hour and performance-based bonuses. You would also be eligible for fantastic benefits, including medical, dental, and vision insurance, a 401(k) plan, annuity, and pension. If this sounds like the right opportunity for you, apply today!
ABOUT BLUE BEAR PLUMBING
Alongside top-quality home services, Blue Bear Plumbing provides 100% customer satisfaction. Our company motto is service with integrity. Delivering affordable, efficient, and quality services is the foundation of our reputation and success, and why our clients put their trust in us.
We rely on our team's good work ethic and positive attitudes to achieve client satisfaction. That is why we strive to hire and retain the best! We offer our loyal team competitive compensation, a supportive work environment, and quarterly team building. If you want to work for an up-and-coming company that has tremendous growth with room for advancement, come join our office team!
A DAY IN THE LIFE OF A CLIENT SUCCESS SPECIALIST
As a Client Success Specialist, you are the voice of our company! You provide superb customer service to our clients and help keep our office running smoothly. Your positive, friendly disposition comes through in all your interactions by phone, email, or text-and is one of the reasons that our clients enjoy doing business with us.
Your primary responsibilities are to answer phones, schedule appointments, and resolve issues for customers. You are never bored, as there are always a variety of office tasks that you can help with. With pride, you keep the office clean and organized. You love that you get to interact with people every day and enjoy keeping busy!
CLIENT SUCCESS SPECIALIST QUALIFICATIONS
- High School diploma or equivalent
- Strong phone contact and active listening skills
- Familiarity with CRM systems and practices
- Customer service skills
- Working on Saturdays
Do you have excellent communication and interpersonal skills? Can you solve issues for all kinds of clients with professionalism and patience? Do you enjoy interacting with people on the phone and understand good phone etiquette? Are you organized and detail-oriented? Can you manage your time well and prioritize multiple tasks effectively? If so, then you might just be perfect for this Customer Service position!
CUSTOMER SERVICE WORK SCHEDULE
This Client Success Specialist position typically works a full-time schedule.
READY TO JOIN OUR OFFICE TEAM?
We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this office job in an essential industry, complete our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Location: 02061
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