Clinic Director

Full Time
Lowell, MA 01851
Posted
Job description

NorthEast Health Services is now part of the Transformations Care Network. We are an established network of behavioral health clinics that, out of a passion for providing superior patient care, is empowering our clinicians and customer service teams to provide easy access to high-quality, outcomes-based care to all those that need help, and when they need it most.

Our vision is to create a united, centralized network of accessible, multi-specialty clinics that offer immediate, superior behavioral health treatment options. We provide our employees with the opportunity to grow, learn and expand their skills! We are growing rapidly and want to talk to you about what that looks like for you and your career!

We are currently adding a Clinic Director to our growing team!

About the Role:

Clinic Directors are responsible for the overall performance and management of clinic sites, including the hiring and training of all therapists. Clinic Directors are organizational culture carriers who are accountable for overall clinic performance and productivity; delivery of exceptional customer service and the delivery of high-quality behavioral health therapy services.

  • Hiring and training of clinical team
  • Clinical leadership and decision-making regarding the clinical system of care and individual client care
  • Provide clinical and administrative supervision of the team and ensure that supervision is being provided by regulatory agencies, payor contracts, and licensing boards where applicable
  • Accountable for clinic productivity and performance, using data to monitor and drive decisions around hiring, scheduling, etc.
  • Promote compliance with applicable requirements, laws, and regulations
  • Provide day-to-day support to front office/customer service teams in collaboration with the Director of Operations
  • Facilitate onboarding in collaboration with training and human resource teams
  • Actively support clinicians and help reduce burnout and improve morale in collaboration with Market Leader
  • Conduct performance reviews and provide regular feedback to team members and manage corrective action as needed with support from Human Resources
  • Participate in leadership team meetings and facilitate a clinic staff meeting
  • Participate in after-hours on-call rotation with other clinic directors and de-escalate /manage crises that occur on-site or after hours
  • Carry a caseload of 8-10 therapy clients per week
  • Day-to-day management of prescribers assigned to Clinic, around issues of scheduling, client assignment, clinical client management, etc. in collaboration with Director of Psychiatry

About You:

  • Master’s degree or higher from an applicable accredited program
  • Valid independent clinical license
  • Experience in mental health counseling (preferred)
  • Comfortable using data to manage performance and outcomes
  • Knowledge of state/federal rules and regulations
  • Strong computer abilities and proficiency with electronic medical records
  • Knowledge of medical terminology and pharmacology
  • Understand and comply with HIPAA
  • Excellent communication skills and ability to work well with a team, especially in stressful situations
  • Desire to do a thorough job in a fast-paced environment
  • Ability to train and coach other therapists
  • Experience in outpatient mental health and clinical supervision
  • Previous management experience
  • Knowledge of current standards, principles, and practices of psychiatric care
  • Knowledge of current and emerging trends in technologies, techniques, methods, issues, and approaches to mental health

Benefits:

  • Health and Dental Insurance
  • Vision
  • 401k match plan
  • Paid Time Off

Job Type: Full-time

Pay: $85,000.00 - $90,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift

Supplemental pay types:

  • Bonus pay

Work Location: One location

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