Clinical Communications Specialist Fri, Sat, Sun, Mon 930pm-8am CST
Job description
PRACTICE OVERVIEW
Radiology Partners is the largest and fastest growing on-site radiology practice in the US. We are an innovative practice focused on transforming how radiologists provide consistently exceptional services to hospitals, imaging centers, referring physicians and patients. With our state-of-the art clinical technology, specialized expertise, access to capital, and retention of top physician talent, Radiology Partners reliably exceeds the expectations of our clients, patients, and partners. We serve our clients with an operational focus, and, above all, a commitment to quality patient care. Our mission is to Transform Radiology.
POSITION SUMMARY
Radiology Partners is seeking a Clinical Communications Specialist to join our Results Communication Team. You will be responsible for relaying urgent and non-urgent medical results across multiple hospital systems. This includes being a primary point of contact for over 100 radiologists as well as referring physicians, technologists, caregivers, and patients.
POSITION DUTIES AND RESPONSIBILITIES
- Problem solving for patients, referring physicians, technologists and radiologists
- Facilitating call patching from referring physicians to radiologists and radiologists to referring physicians
- Call STAT reads and pertinent positives to our referring physicians on behalf of our radiologists. Ensure results are given to a health care professional who is accountable for the patient
- Answer general questions around reporting and tests (as appropriate and within HIPAA guidelines)
DESIRED PROFESSIONAL SKILLS AND EXPERIENCE
- Associates degree or equivalent healthcare experience is preferred, Bachelor’s degree highly preferred
- Minimum 2 years Radiology technology experience required
- Medical terminology and previous healthcare experience are a must
- Prior experience with EMR and PACS systems required
- Candidates must have exceptional customer service skills
- Exceptional communication skills – verbal and written
- Technical in nature with the ability to multi-task and work independently with a high sense of urgency
- Microsoft Office Suite including Excel, Word, PowerPoint and Outlook
Radiology Partners is an equal opportunity employer. We believe in creating and celebrating a culture of belonging and are committed to creating an inclusive environment for all teammates.
CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History.
Radiology Partners participates in E-verify.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Overnight shift
- Weekend availability
Work Location: Remote
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