Job description

Dr. Frexes’ Office, an Advanced Health Practice, is looking for a Part-Time medical assistant to be an important member of the team to provide superb care to our surgical patients. Our practice is focused on the care of Surgical Oncology and General Surgery patients.
Monday and Wednesday 8-5, Thursday 12:30 to 5 and 4 hours Tuesday or Friday.

The Clinical Assistant prepares patients to see the physician, facilitates labs, diagnostic tests and other paperwork as needed, supports physician in clinic and schedules surgery. The Clinical Assistant also provides patient support and triage via phone and communicates patient needs to the provider. This position is in the Nashville Midtown location. We have opening for a part-time or full-time position and are looking to fill these positions immediately.

Clinical Support Responsibilities*

• Prepare exam and treatment rooms with necessary instruments
• Greet and escort patients from reception room to exam room; prepare patients for exam and/or treatment as directed by provider(s)
• Prepare electronic medical record for provider(s) when patient is ready in exam room
• Assist provider(s) in preparing for examinations and minor procedures
• Prepare surgical trays for office procedures, obtain informed consent, prepare patient for office procedures including positioning and draping of patient, process specimen per protocol
• Remove sutures or drains as directed by provider’s order; provide patient instructions on incision and wound care
• Properly educate patients on the use of ordered care plans, compression garments, bras, drains
• Perform patient education as appropriate in both the pre operative and post operative setting
• Schedule tests and off-site procedures, such as breast imaging, MRI, CT Scan, venous Doppler ultrasound, etc., as well as follow-up visits and referrals to other providers
• Clean exam rooms prior to clinic and following each patient encounter, including tidying room, wiping down exam tables and disposing of trash and/or biohazardous or contaminated material appropriately per OSHA guidelines
• Replenish supplies in the Exam Rooms

Administrative Support Responsibilities

• Document all actions taken, including verbal, phone and other types of communication in patient medical record
• Electronically submit or call in prescription requests to pharmacies; obtain provider signature of approval for each prescription request
• Triage incoming phone calls; provide treatment or other instructions as appropriate
• Return phone messages at designated times throughout the day
• Pre-certify surgical and other procedures as requested or needed; aid pre-certification process by documenting complete, accurate and timely information
• Complete the surgery scheduling process accurately, including the scheduling of surgeries with the appropriate facility and recording of surgery details per the provider’s and team’s preferences
• Communicate provider referral requests to appropriate team for processing
• Monitor log of advanced imaging and lab orders; follow up as needed to ensure reports are returned in a timely manner; send reports to provider for review and development of treatment plan
• Follow up on tests and consults

General Responsibilities

• Maintain patient confidentiality; comply with HIPAA, OSHA and other compliance guidelines established by regulation or by the Practice
• Maintain detailed knowledge of EMR and other computer software as it relates to job functions
• Maintain current licensing through the State of Tennessee and/or the national association relating to Clinical Assistant’s specific licensure type
• Communicate with providers, schedulers and management regarding changes to clinic schedules or provider absences
• Perform other tasks and projects assigned by manager

Typical Physical Demands

• Position requires full range of body motion, including handling and lifting patients, manual and finger dexterity and eye-hand coordination. Involves standing and walking. Team member will occasionally be asked to lift and carry items weighing up to 30 pounds. Normal visual acuity and hearing are required. Team member may work under stressful conditions. The office hours are typically Monday to Friday daytime though team member must adjust schedule to fit the schedule of the physician.

Education and Requirements

• Bachelor’s Degree or equivalent education preferred
• Licensure or Certification in one of the following types:
• Registered Nurse: State of Tennessee RN license
• Licensed Practice Nurse: State of Tennessee LPN license
• Medical Assistant: Certification or registration through an accredited national institution
• Medical assisting training preferred
• Two years of experience in a clinical setting preferred
• Experience performing/ordering lab tests and associated requisitions, preferred
• Experience submitting or calling in pharmacy requests preferred
• Proficiency using email and interacting with Internet applications
• Working knowledge of EMR and word processing software
• Pleasant speaking voice and demeanor
• Excellent communication skills and the ability to perform patient education duties
• Neat, professional appearance

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person

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