About the Company:

Avalon Healthcare Solutions, headquartered in Tampa, Florida, is the world’s first and only Lab Insights company, bringing together our proven Lab Benefit Management solutions, lab science expertise, digitized lab values, and proprietary analytics to help healthcare insurers proactively inform appropriate care, reduce costs, and improve clinical outcomes. Working with health plans across the country, the company covers more than 36 million lives and delivers 7-12% outpatient lab benefit savings. Avalon is pioneering a new era of value-driven care with its Lab Insights Platform that captures, digitizes, and analyzes lab results in real time to provide actionable insights for earlier disease detection, ensuring appropriate treatment protocols, and driving down overall cost.

Studies show that 30% of clinical laboratory testing is unnecessary or overused. Inappropriate testing or missing a key screening can lead to complications and expense arising from unwarranted care, or not obtaining proper care when needed, leading to increased health risks and costs. Avalon helps ensure delivery of the right test, at the right time, and in the right setting. We seek to ensure the most effective patient treatment, improve clinical outcomes, and optimize cost and affordability.

Avalon is a portfolio company of Francisco Partners, a global private equity firm that specializes in investments in technology and technology-enabled service companies.

Avalon is a high growth company where every associate has an opportunity to make a difference. You will be part of a team that shapes a new market and business. Most importantly, you will help Avalon to achieve its mission and improve clinical outcomes and health care affordability for the people we serve.

For more information about Avalon, please visit www.avalonhcs.com.

Avalon Healthcare Solutions is proud to be an equal opportunity employer including disability/veteran. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Avalon Healthcare Solutions provides and maintains a drug-free workplace for its employees.

About the Supervisor, Configuration position:

The Supervisor, Configuration will supervise a team of analysts responsible for configuration of Avalon’s automated laboratory decisioning platform (APEA). This includes creation of the configuration as well as testing and quality assurance. The Supervisor, Configuration will provide leadership and staff development to the Configuration Analysts, serve as primary resource for all Configuration Analyst and function as a Configuration Analyst as needed.

Supervisor, Configuration - Essential Functions & Responsibilities:

• Manage a team of configuration analysts responsible for APEA configuration creation, maintenance and quality.
• Manage JIRA ticket process from allocation to queue status updates to ensure timely PROD deployments.
• QA of configuration and use case work.
• Serve as an escalation point for team.
• Drive strategy and implementation of configuration and use case efficiencies across all clients.
• Work configuration and use case tickets as needed.
• Completes performance evaluations.

Supervisor, Configuration - Qualifications:

• 3-5 years of relevant work experience
• Bachelor's degree or equivalent work experience in a configuration environment
• Previous supervisory experience
• Experience in people management and development
• Strong written and verbal communication skills
• Strong Excel skills
• Intermediate SQL skills
• Configuration experience a plus, but not required

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