Community Association Manager

Full Time
New Haven, CT 06511
Posted
Job description
Community Association Manager
Salary $105,000 - $125,000

SUMMARY
This position will be responsible for maintaining the physical integrity of buildings within the account portfolio. Developing and implementing scheduled training and development of all personnel assigned. Responsible for implementing and maintaining the CMMS and Preventative Maintenance Program at each facility. Handle special projects, administrative tasks, and other property management related work. Duties include managing maintenance technicians and custodial services.

RESPONSIBILITIES:
  • Maintains relationships with other corporate departments; including Human Resources and Accounting
  • Maintains professional relationship with all client contacts to ensure good communication and mutual trust and respect
  • Maintains relationship with suppliers, vendors, and professionals servicing the properties
  • Manages and is responsible for the performance of the maintenance and custodial staff
  • Develops and maintains safety/security procedures
  • Monitors service and operation of fire, security, electrical, HVAC and plumbing systems;
  • Delegates and supervises scheduling of maintenance work and meeting set-ups, per client protocol
  • Completes daily inspections and follow-up on maintenance and custodial work
  • Project management and supervising and coordinating work of contractors
  • Schedules routine maintenance and inspection of buildings, grounds and access roads
  • Places orders, when approved, for all maintenance materials and equipment
  • Makes recommendations for physical repairs and/or replacements
  • Prepares and implements Preventive Maintenance Program
  • Responsible for the approval, submission and accuracy of timekeeping
  • Performs other duties as may be assigned
  • Makes recommendations to improve accessibility and usage of the property
  • Assist in conducting performance reviews and associated evaluations
  • Assists client budget and long-range capital improvement and capital equipment plan
  • Reviews monthly financial accounting, reporting, and explanation of variances
  • Maintains purchase order system
  • Prepares all documents for requests for quotations
  • Approves invoices for payment
  • Maintains inventory controls of all equipment and supplies
  • Make recommendations for more efficient use of allocated funds
  • Prepares the Monthly Narrative Report for each of the facilities
  • Maintains property files and records
  • When assigned, handles employee selection, training, and control, and assures that all supervised employees comply with the appropriate policies and procedures
  • Establishes programs for employee development
  • Completes all duties in a professional and timely manner
  • Handles any and all emergencies that may arise and must be available on-call.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Occasionally required to stand; walk; push/pull equipment; use arm, leg and back muscles for extended periods;
  • Use hands to finger, handle or feel objects and tools or controls;
  • Reach with hands and arms;
  • Climb, stoop, kneel or crouch;
  • Talk or hear; and taste or smell.
  • Regularly lift and/or move up to 15 pounds and occasionally lift and/or move up to 50 pounds
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus

QUALIFICATIONS:
***Must be certified by the Department of Consumer Protection as a registered Community Association Manager
  • 4 Year degree from an accredited college or university
  • Minimum three to five years of experience, preferably in facility operations.
  • Excellent communication and customer service skills, including strong writing, speaking and listening skills
  • Operational capabilities utilizing Microsoft Office package including Microsoft Word, Excel and PowerPoint.
  • Solid attention to detail
  • Ability to multi-task and work in in a fast paced environment


Established in 1990, Owens Realty Services is a full-service commercial brokerage, investment, management, maintenance, housekeeping and environmental services company. Our comprehensive roster of services efficiently and economically manages the operation of sophisticated real estate investment portfolios, residential apartment and condominium complexes, government buildings, educational facilities, corporate campuses, high-profile venues and family entertainment parks in both the public and private sector. Owens Realty Services affiliates with significant industry associations to stay on the forefront of the development of new management models, marketing strategies, maintenance techniques and industry product lines. We integrate industry best practices to achieve the highest quality of service delivery for our clients.

With an emphasis on customized management plans, our services result in maintaining the maximum life cycles for critical capital investments, a healthy and clean environment for all building tenants and visitors, as well as substantial cost savings. Owens Realty Services saves our clients, on average, approximately $1.00 per square foot in operational cost savings.

Owens Realty Services portfolio includes over 25 million square feet of first class, high profile facilities in Connecticut , Florida, North Carolina and New York with a value of more than $8 billion in real estate net worth and $30 million in gross annual revenue. With over 1,000 industry professionals company-wide, our organization continues to experience extraordinary growth attributed to our overwhelming commitment and dedication to the absolute best and most innovative services in the industry.


Our employees experience a dynamic and rewarding place to work. We have a reputation for outstanding customer service, professionalism, teamwork, and exceeding client expectations. We consider the employees of Owens Realty Services and Owens Facility Services to be one of our most valuable resources. Our employees treat others in a friendly and courteous manner and have respect for other employees, tenants,visitors and our clients property.

We look for employees who will:

    • Strive for professional excellence in the performance of their jobs
    • Understand and support the company's direction
    • Provide superior service to our customers and employees
    • Be flexible, innovative, and responsible to change
    • Manage human and financial resources wisely
    • Be a team player, helping others to succeed
    • Encourage open communication throughout the company
    • Treat all individuals with dignity and respect
    • Have pride in and sell Owens Realty Services to others
    • Be energetic and excited about their field of work and of others around them
    • Be able to go above and beyond what is expected of them
    • Be involved and enveloped in the entire business of our company

Owens Realty Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

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