Community Engagement Coordinator - Summit County Government
Job description
The Public Affairs and Engagement Coordinator plays a critical role in the communications and community engagement efforts of Summit County Government. The successful candidate will be responsible for developing, executing, and managing multi-channel public relations and marketing campaigns that inform, educate, and engage the public on a variety of initiatives, programs, and services. We’re looking for candidates who can creatively reach a diverse audience with compelling media, thoughtfully engage our stakeholders both externally and internally, and support our mission of friendliness, service, and transparency.
Key Responsibilities:
- Help develop and implement comprehensive public affairs and communications strategies, plans, and tactics to advance the interests and goals set by the Board of County Commissioners
- Serve as a point of contact for media inquiries and develop and maintain positive relationships with media outlets
- Manage the County website and content, including working with staff on content approval workflows with an eye on ensuring images, digital materials, and web content is functional, easy to read and use, and compliant with state accessibility laws
- Write and edit a variety of materials, including press releases, blogs, web content, social media, ads, and newsletters that promote Summit County’s initiatives and programs across all departments
- Work with team focused on Summit County’s website redevelopment and redesign project, including project managers and site vendor
- Plan, create, and manage digital and social media campaigns to engage with citizens and stakeholders, supporting the BOCC and various departments
- Work with the team to plan, organize, and execute public events and meetings, including press conferences and community meetings.
- Prepare and manage the production of communications materials including on-air and video, infographics, and other visual aids.
- Respond to public inquiries and provide information to residents, guests, property owners, and businesses
- Collaborate with various departments and stakeholders to integrate public affairs activities into their overall strategic plans.
- Monitor and analyze media coverage and public opinion, and provide regular reports to government leaders
Qualifications
• Bachelor's degree in Communications, Journalism, Public Relations, Marketing, or a related field • At least 3 years of experience in a communications or community engagement role or related field, preferably with social media experience, OR a combination of education and demonstrated work experience commensurate with the job description • Excellent creative, written, and verbal communication skills • Strong project management, organizational, and time management skills • Ability to work independently and as part of a team • Ability to handle challenging topics in the community with patience and kindness • Knowledge of social media trends and best practices, community engagement, branding, media relations, and public relations • Proficiency in web content and content strategies
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