Job description
CHI Saint Joseph Health supports 5000 active employees 8 hospitals specialty clinics and a Medical Group with more than 200 locations across Central and Eastern KY. CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health in 2019. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.
Responsibilities
Job Summary / Purpose
The Community Health Worker (CHW) will be responsible for helping patients and their support team to navigate and access community services, other resources, and adopt healthy behaviors. The CHW supports primary care providers and clinic staff through an integrated approach to care management and community outreach. The CHW will provide social support, informal counseling, and advocate for the health needs of individuals and their community. Community outreach such as home visits and visits to community agencies may be necessary.
Essential Key Job Responsibilities
- Responsible for establishing trusting relationships with patients and their support team while providing general support and encouragement.
- Provide referrals for services to community agencies as appropriate.
- Help patients connect with transportation resources and give appointment reminders in special circumstances. Transporting patients is strictly prohibited.
- Exhibit excellent working relations with patients, visitors and staff, effectively communicating the mission of CHI Saint Joseph Health and the Robert Wood Johnson Foundation.
- Work collaboratively with the health care team. Establish positive communications and partnerships with providers, services, the patient, and the team.
- Continuously expand knowledge and understanding of community resources, services, and programs which could be beneficial to patients being navigated.
- Act as a community advocate between the patient/family and community service agencies.
- Attend regular staff meetings, trainings, and other meeting as requested.
- Other duties as assigned by management.
Qualifications
Minimum Qualifications
Required Education (for CHI Leadership Job Levels from Supervisor through President)
Does Not Apply
Required Education for Staff Job Levels
High School Diploma
Required Licensure and Certifications
Valid Driver’s License
Required Minimum Knowledge, Skills and Abilities
Knowledge of Microsoft Word/Excel programs. Written and oral fluency in English. Ability and willingness to provide emotional support, encouragement and motivation to clients to fully participate in service programs. Ability to demonstrate cultural awareness and humility. Ability to exert/lift up to 20lbs force occasionally, and/or up to 10lbs frequently.
PREFERRED Qualifications
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