Community Navigator Perinatal Womens Services
Job description
Job Summary * (In three or four sentences summarize the job’s purpose and primary focus).
Responsible for social service needs for members and families for Perinatal Women services. Activities include planning and coordinating the social services and community resources necessary to respond to an individual member’s health care needs to ensure continuity of care and the most efficient and effective use of resources. In addition, responsibilities include interacting with physicians, members/families, complex case managers, home care reviewers, inpatient care coordinators, medical office staff, and other Kaiser Permanente staff, member/family and others, and promotion of a high level of member satisfaction.
Management of Staff * (Complete this section if position will manage staff). Or N/A
- Describe the formal or informal level of guidance, leadership, and/or managerial responsibility required of the job. (i.e. hiring, performance management etc.).
- N/A
- List the titles that will be reporting to this position.
- N/A
Major Responsibilities/Essential Functions * (In order of importance, list 5-7 primary job duties this position is responsible for achieving. Each statement should relate to an end result or objective and not a task list).
- Performs assessment for non-medical social service needs as requested by providers and various departments.
- Assisting the LCSW and MSW with long term planning and identifying appropriate community resources.
- Communicates social services interventions to the member/family and makes changes as appropriate.
- Identifies, integrates, and coordinates Kaiser Permanente and community health care resources and services for members and works in conjunction with utilizing Thrive Local.
- Required Fields
Other Responsibilities – (DO NOT EDIT)
- Perform other duties as assigned.
- Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation and licensure requirements, and Kaiser Permanente's policies and procedures.
- Access to protected health information (PHI) will be limited to the minimum necessary required to effectively perform your job.
Job Qualifications *
Minimum Education (Indicate minimum education or degree required.)
- H.S. Diploma
Preferred Education (Indicate preferred education or degree required.)
- BSW
Minimum Work Experience and Qualifications (Indicate minimum years of job experience, skills or abilities required for the job.)
- At least two (2) years’ experience in a health care setting
- Knowledge of community resources required
- Working knowledge of all relevant federal, state, local and regulatory requirements including Medicare/HCFA
- Functional knowledge of computers
- Demonstrated customer service aptitude on a Customer Service Assessment
Preferred Work Experience and Qualifications (Indicate preferred years of job experience, skills or abilities required for the job.)
- Experience with managed health care delivery including Medicare
Required Licensure, Certification, Registration or Designation (List any licensure or certification required and specify name of agency.)
- BLS training
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