Job description
ServiceMaster Brands is looking for talented people to join our team!
Community Outreach Specialist .... $5K signing bonus; paid out in 2 installments after 90 days and 180 days
Aftermath, a ServiceMaster Brand company, is currently looking for enthusiastic, knowledgeable, and well-connected Community Outreach Specialists (CES) to support our Marketing team. If you enjoy working in a fast-paced, hands-on environment, we invite you to apply.
In this role, you'll have the opportunity to identify and engage both new and existing partners and influencers to help grow Aftermath’s customer base. You are developing business, building and maintaining relationships with local authorities to raise awareness for Aftermath’s services, increasing leads, and generating revenue. You’ll also partner closely with our Field Services team to drive consistent, sustained, and localized outreach.
We are currently looking for CES across the country as we open new locations. Here are our key territories: Texas. California, Idaho, Nebraska, Washington, Oregon, Utah
These roles offer a base plus commission, which is uncapped. There is also a car allowance as the role requires a good bit of travel (mostly local, with some overnights).
What you will do:
- Local, in-market outreach to initiate, develop, and maintain trusted relationships within the community; the target audience includes influencers, such as law enforcement, coroner’s offices, funeral homes, first responders, medical examiners, etc.
- Consistent in-person visits, including unsolicited meetings, to engage, educate, and raise awareness about the biohazard remediation industry and Aftermath as a partner.
- Cultivate strong relationships with community liaisons and build long-term, trusting partnerships to enhance the company brand in the territory.
- Effectively use data to analyze, develop, and execute territory plans to achieve successful front-end outreach activity that results in quality leads and revenue growth, while understanding the territory’s size, potential, and competition.
- Participate in and/or act as primary representative and presenter at local and regional community and influencer events, staying consistent in messaging and enhancing the company brand in the community.
- Attend and represent the company at local or regional tradeshows, conferences, and partner functions.
- Leverage industry experience to support the Marketing team in developing on and offline content geared towards law enforcement and other community partners (e.g., websites, presentations, collateral, print, exhibitions, booth assets, etc.).
- Collect and continually update the information of local influencers in the company’s Customer Relationship Management (CRM) system, so the tool reflects the current state of the territory and the data can be used in forecasting, planning, etc.
What you will Bring:
- Culturally connected within the local community with law enforcement, first responders, coroner, funeral homes, medical examiners, or others in similar industries is a plus.
- Experience in or established credibility within community outreach.
- Ability to build rapport quickly, lower trust barriers, instill confidence in key influencers, and present Aftermath's value proposition effectively and convincingly.
- Public speaking experience or the ability to present in front of individuals and groups.
- Strong interpersonal skills.
- Demonstrated ability to communicate with all levels of internal and external partners.
- Entrepreneurial, with the ability to take ownership of influencer engagement.
- Independent, self-reliant, self-motivated, and possess a high level of integrity
- Must be adaptable, persistent, and resilient.
- Good balance of sales and administrative skills.
Education and Experience:
- Bachelor’s Degree in communications, public relations, marketing, or a related field preferred
- 2-5 years of experience in community development or relationship activities
- Experience with MS Office and Salesforce a plus
We are a veteran-friendly employer and veterans are encouraged to apply!
Working Conditions: Local daily travel with some (approximately 25%) overnights.
About Aftermath ®
About ServiceMaster Brands
While each brand maintains a distinct identity, we share a commitment to our mission to make everyday heroes more heroic. From our franchisee experience to career development to our community, our values – We Serve, We Care, We Deliver, We Do - guide us.
Working as part of our team means bringing your best ideas to work every day and seeing the impact of your contributions. Stars in our company at all levels are builders—they love to create, lead and see their plan come to life. Our best people understand that while great ideas are important, they require incredible focus and teamwork to execute. Life inside our company is the opportunity to do the best work of your career with a high energy.
ServiceMaster Brands is headquartered in Atlanta, Georgia.
Roark Capital Group acquired ServiceMaster Brands in October 2020. Roark focuses on investing in the consumer and business services sectors, with a specialization in multi-location and franchised businesses. Since inception, affiliates of Roark have invested in 100 multi-location, franchised brands, which collectively generate $62 billion in annual system revenues from 66,000 locations in 50 states and 89 countries. Please visit www.roarkcapital.com to learn more.
It is the policy of ServiceMaster Brands, in accordance with all applicable laws, to recruit, hire, train, and promote persons in all job titles without regard to race, color, national origin, genetic information, religious beliefs, sex, gender identity, sexual orientation, age, marital status, pregnancy, disability, protected veteran status, or any other protected classifications, activities, or conditions as required by federal, state and local laws.
Law enforcement
Police Officer
EMT
Paramedic
Community engagement
Community Liaison
Public Safety
Community Outreach
Funeral Home
Social Work
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