Community Relations Rep II (contract)

Full Time
Wallingford, CT
Posted
Job description

Requisition ID: JP43214


Elevance Health
is a health company dedicated to improving lives and communities – and making healthcare simpler. Previously known as Anthem, Inc., we have evolved into a company focused on whole health and updated our name to better reflect the direction the company is heading.


We are looking for contract workers (via BCforward) who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?


Responsible for developing and maintaining new contacts and/or partnerships in the community.


Primary duties may include, but are not limited to
:

  • Leads and manages strategies within a specific territory or business initiative.
  • Acts as liaison with community advocacy groups that impacts target population.
  • Identifies, develops and builds relationships with community organizations, provider offices, and faith based organizations; performs activities to enhance presence in the community.
  • Assists members and potential members with benefit and/or enrollments inquiries.
  • Identifies cultural issues regarding current and potential members and communicate issues to management.
  • Tracks all marketing and sales activities and maintains sales database.
  • Conducts marketing presentations to increase effectiveness in establishing rapport, assessing individual needs, and communicating product/benefit features and differences.
  • Contact for the Navigators & Assistors to meet with and support (emails & phone calls)– Like the Consumers for Affordable Health Care.
  • Partner with the individual Medicare field reps to educate & promote (we have already outreached to the Medicare reps).
  • Engage in events and co-sponsored activities with providers and hospital systems
  • Meet with local Anthem leadership team on updates, status, needs , strategy
  • Would want on ground within 1 month of knowing when states would need to start redeterminations
  • Partner with accountants, financial advisors, banks and credit union to make information available for their customers


Requirements:

  • Requires a high school diploma;
  • 2 years of experience in healthcare or sales/marketing environment; or any combination of education and experience, which would provide an equivalent background.
  • AD or BA/BS preferred.
  • Knowledge about provider network that supports the delivery area, knowledge of plan and/or competitors value added benefits preferred.
  • Valid driver's license and access to a motor vehicle with valid motor vehicle insurance required.
  • State health insurance licensure preferred.
  • Attend exchange dept enrollment fairs and community events – events occur on a regular basis and will continue to increase as we go through redeterminations. Currently, we sporadically staff these events due to lack of community resources.
  • Engage with FQHC’s, meet with their members, hold events co-sponsored by FQ’s to drive enrollment
  • Engage in communities – New Haven, Bridgeport, Hartford, etc…


Additional Details:

  • 20 per week average - may vary on volume and availability


BCForward is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.


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