Complex Assistant Director of Catering & Events - Hilton Tampa Downtown and Embassy Suites by Hilton Tampa Downtown Convention Center
Job description
The Hilton Tampa Downtown & Embassy Suites by Hilton Tampa Downtown Convention Center is looking for a Complex Assistant Director of Catering and Events to join their team!
ABOUT OUR HOTELS:
The Newly Renovated Hilton Tampa Downtown is two blocks from the Riverwalk and half a mile from Amalie Arena and the Tampa Convention Center. The University of Tampa campus is also just half a mile away. Our rooftop pool boasts views of the surrounding area, a sundeck, and whirlpool, and we also have a 24-hour fitness center, restaurant, bar, and on-site Starbucks. The Hilton Tampa Downtown has 39,000 square feet of meeting space and 520 guest sleeping rooms!
The Embassy Suites is connected by skybridge to Tampa Convention Center. Amalie Arena is a five-minute walk away, and we're less than a mile from the Florida Aquarium and Port Tampa Bay. The TECO Line stops outside our door for downtown and Ybor City sightseeing. Enjoy free made-to-order breakfast and our complimentary evening reception. This property has 11,000 square feet of meeting space and 360 guest sleeping rooms.
What will I be doing?
As Complex Assistant Director of Catering and Events you will be responsible for the development of market segment(s) including solicitation of new customer relationships, negotiation of business through proposals and contracts to close business. Creative design of menus and events to maximize revenue and event experience. Maintain existing relationships with corporate and social accounts. As ADOCE you will be assisting the Complex Director of Sales to achieve superior results in the areas of ensuring outstanding guest service, team member engagement, favorable financial outcomes, strategic leadership and talent development, culture, innovation and event operations.
Specifically, your essential functions will be to perform the following tasks to the highest standards:
- Drive innovation and creativity within event delivery
- Ensure that high quality service standards are maintained through continuous reviews of processes and procedures
- Actively support the sales process.
- Support leadership and direction in all Catering matters.
- Serve as a highly visible, participatory leader who proactively and consistently engages with their General Manager/Executive Committee, Sales, Catering and Events team members, external guests, and suppliers
- Remain current on event trends to evaluate innovative ways for process/practice improvements and shares best practices
- Participate or represent Hilton in industry social/meeting/events professional associations
- Inspire high-performing multi-cultural, multi-generational teams that build Hilton’s Events talent pipeline
- Integrate Hilton’s Values/Mission/Purpose when implementing Event initiatives and support Team Member-centric and guest-centric programs
- Lead with Hilton culture engaging with Team Members through direct and meaningful interactions
- Be an ambassador for customer service.
- Motivate and provide a work environment in which team members are productive
- Listen and respond to team members needs while having an open-door policy
- Manage group and interpersonal conflict effectively
- Assist to ensure the proper use of all function space, exhibit hall, and event spaces
- Assist to manage supplier and vendor relationships
- Possess subject matter expertise and ensure standards/practices
- Assist in the development and management of departmental budgets
- Assist in short, medium, and long-term forecasting and actual cost reporting for events
- Assist to ensure proper staffing for the needs of the business
- Assist to integrate current trends in event management and design
- Participate in customer site inspections and assists with the sales process as necessary
#LI-AL1
What are we looking for?
- Minimum Years of Experience: Five (5) years Hospitality related experience at manager level.
- Knowledge of the hotel property management systems (Delphi.fdc)
- Significant experience in revenue management or a similar analytical role
- Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE)
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all
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