Job description
Overview:
USU’s statewide system features three residential campuses, 30 total campus locations, and 23 Extension education centers. The university employs 903 full-time faculty members, 124 executive administrators, and 1,649 full-time support staff. USU offers 115 undergraduate majors, as well as 91 master’s and 42 doctoral degrees. Learn more about USU.
A core characteristic of USU is engagement with communities and people in economic development, improvements to quality of life, and human capital. Through the practical application of knowledge, the University and its faculty engage and share expertise with the state, nation, and world, preserving the historical land-grant tradition of partnering with communities to address critical societal issues in the interest of the public good.
The USU main campus is located in beautiful Logan, Utah, a city of about 50,000 situated in a picturesque mountain valley about 80 miles north of Salt Lake City. Outstanding recreational opportunities abound in the nearby mountains and proximate region.
USU is sensitive to the needs of dual career couples and provides a Dual Career Assistance program to support careers for partners who are also seeking employment.
USU endeavors to provide reasonable accommodations to ensure equal access in all aspects of employment to qualified persons with disabilities. To request a reasonable accommodation for a disability, please contact the university’s ADA Coordinator in the Human Resource office at 435-797-0122 or submit a request at hr@usu.edu.
USU Land Acknowledgment
Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266
The College of Engineering is seeking applicants for a Computer Technician Lead position. Incumbents will manage approximately 600 computers and all peripherals (printers, scanners, etc.) throughout the College of Engineering Deans office complex, Engineering Computer Lab, Engineering Design Lab, Metal and Idea Factory, EED, and ECE (including all faculty/staff/graduate student machines and student labs in ECE and EED). Incumbents will ensure that equipment required by faculty members for teaching and assisting in research are available, functional and maintaining security for both the software and the machines.
Responsibilities:
Responsibilities:
- Plan, coordinate and implement network security measures to protect data, software, and hardware.
- Diagnose software problems and implement solutions.
- Perform data backups and disaster recovery operations.
- Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software and all configurations.
- Plan, coordinate and implement network security measures to protect data, software and hardware.
- Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
- Recommend changes to improve systems and network configurations and determine software requirements related to such changes.
- Confer with network users about how to solve existing system problems
- Monitor network performance to determine whether adjustments need to be made and to determine where changes will need to be made in the future.
- Gather data pertaining to customer needs and use the information to identify, predict, interpret and evaluate system and network requirements.
- Maintain logs related to network functions, as well as maintenance and repair records.
- Maintain and improve current computer lab images and push accordingly.
- Stay abreast of current commercial solutions and best practices and implement or recommend the implementation.
- Coordinate with vendors and with company personnel to facilitate purchases.
- Confer with staff, users and management to establish requirements for new systems or modifications.
Supervisory Responsibilities:
- Help hire, supervise and train student employees ensuring they comply with procedures that have been put in place
- Guide work duties of other technicians.
- Create and implement departmental policy on work order requests, network usage and physical/virtual security of COE assets.
Minimum Qualifications:
- Bachelor's degree in Management Information System (MIS), Computer Science (CS) or a related field; OR four years of computer-related experience in managing, supporting, installing, assembling, and testing desktop/laptop based software and hardware; OR an equivalent combination of education and experience.
- Experience managing Windows, Linux/Unix, and Mac computers.
- Experience in managing and deployment IT equipment and hardware and maintaining servers.
Preferred Qualifications:
- Experience in managing and deployment of IT equipment and maintaining servers
- Experience with VMWare, Hyper-V, and Ghost Solution Suite
- Basic understanding of Active Directory and group policy
- Experience with network attached storage devices
Along with the online application, please attach:
- Resume/CV to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”
- Cover Letter to be typed/pasted at the end of your application
**Document size may not exceed 10 MB.**
Advertised Salary: Salary based on experience, plus excellent benefits ADA:
Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions.
University Highlights:
Utah State University (USU) was founded in 1888 and is Utah’s land-grant and space-grant university. USU is one of only 146 research institutions in the U.S. classified as R1 “very high research activity” by the Carnegie Classification of Institutions of Higher Education. As one of the two premier research institutions in Utah, USU provides a high-quality education at an affordable price. With its main campus in Logan, the university serves approximately 27,500 students, including 24,255 undergraduates and 3,171 graduate students. USU Online has served students from all 50 states and 55 countries for 25 years.
USU’s statewide system features three residential campuses, 30 total campus locations, and 23 Extension education centers. The university employs 903 full-time faculty members, 124 executive administrators, and 1,649 full-time support staff. USU offers 115 undergraduate majors, as well as 91 master’s and 42 doctoral degrees. Learn more about USU.
A core characteristic of USU is engagement with communities and people in economic development, improvements to quality of life, and human capital. Through the practical application of knowledge, the University and its faculty engage and share expertise with the state, nation, and world, preserving the historical land-grant tradition of partnering with communities to address critical societal issues in the interest of the public good.
The USU main campus is located in beautiful Logan, Utah, a city of about 50,000 situated in a picturesque mountain valley about 80 miles north of Salt Lake City. Outstanding recreational opportunities abound in the nearby mountains and proximate region.
USU is sensitive to the needs of dual career couples and provides a Dual Career Assistance program to support careers for partners who are also seeking employment.
USU endeavors to provide reasonable accommodations to ensure equal access in all aspects of employment to qualified persons with disabilities. To request a reasonable accommodation for a disability, please contact the university’s ADA Coordinator in the Human Resource office at 435-797-0122 or submit a request at hr@usu.edu.
USU Land Acknowledgment
Please visit our website to learn about Utah State’s land acknowledgment of the eight tribes of Utah.
Notice of Non-discrimination
In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.
The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:
Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266
Title IX Coordinator Matthew Pinner, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266
Mailing address: 5100 Old Main Hill, Logan, Ut 84322
For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:
U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov
U.S. Department of Education, Denver Regional Office, 303-844-5695, OCR.Denver@ed.gov
updated 11/2022
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