Job description
Copier/Printer field technician wanted.
Looking to expand our service department with a copier service technician. No experience necessary but preferred. Willing to train the right person. Looking for someone who is reliable and self motivated, mechanically inclined and looking for a long term career. Your duties will include but are not limited to:
Job Type: Full-time
- Repair and perform preventative maintenance on black & white and color digital copiers, faxes, printers and scanners. Troubleshoot network printing and network scanning capabilities of digital multifunctional equipment.
- Provide outstanding service to our internal and external clients. Accurately troubleshoot and diagnose each service call
- Ensure that all mechanical repairs are carried out in accordance with the manufactures specifications
- Responsible for maintaining an accurate car inventory
- Troubleshoot hardware and software problems on copiers and network
- Set up new installs to network including printing and scanning
- Effectively and efficiently respond to service calls on a daily basis
- Maintain high level Customer satisfaction by clarifying Customer needs and ensuring that they are met.
- Handle Customer-relation problems promptly and appropriately, escalate issues according to established procedures.
Requirements:
- Must have reliable transportation and a valid driver's license. Position requires use of personal car. Mileage reimbursement program.
- Must be able to travel locally on a daily basis to various customer sites
- Ability to use appropriate technology for the position (i.e. phone, laptop).
- Must work well with customers and exhibit professional appearance and demeanor at all times
ImageNet Offers
- Outstanding benefits package (including medical, dental, vision, life insurance)
- 401(k) with matching company contribution
- holiday and paid time off
Ongoing professional development training.
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus pay
Work Location: Hybrid remote in Oklahoma City, OK 73104
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