Job description

Corporate Travel Agent
What We Need

FLEETCOR is currently looking to hire a/an Corporate Travel Agent within our Lodging division. This position falls under our TA Connections line of business and is located in the Fort Worth, TX office. In this role, you be responsible for day to day operations and logistics for the Corporate Travel Team. The Corporate Travel Agent to ensure support and efficiency in order to achieve high customer satisfaction, quality standards, productivity, and service levels. You will report directly to Donna Scott and regularly collaborate with corporate team(s)/department(s).

How We Work

As a/an Distressed Passenger Agent you will be expected to work in a virtual environment. FLEETCOR will set you up for success by providing:

• Assigned workspace in the Fort Worth, TX office
• Company-issued equipment (+ remote access)
• Remote training
• Monthly home internet stipend

Role Responsibilities

The responsibilities of the role will include:

• Booking and Assisting our customers staff when they travel (hotels and transport) and organize meetings
• Provide helpful information, answering questions, and responding to requests
• Support clients / customers in day of operation
• Ensure that customers are satisfied with products, services, and features

Qualifications & Skills

• Customer Service experience
• Hotel or airline work experience / background (preferred but nota essential)
• Proficient in Microsoft office tools (ie: excel, powerpoint, word)
• Proficient in Computer Use (navigating various websites, and use of email and basic software systems)
• Superior interpersonal skills for communication (internal and external)
• Ability to make decisions independently
• Ability to multi task
• Ability to work in a multicultural team
• Availability to jump in to assist operations in extraordinary circumstances – if and when they arise
• Strong communication skills
• Accountability to the business

Benefits & Perks

• Automatic enrollment into our 401k plan (subject to eligibility requirements)
• Virtual fitness classes offered company-wide
• Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
• Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes

Our Company & Purpose

FLEETCOR is a global leader in business payments, laser focused on developing smarter ways for businesses to pay their expenses. Since 2000, FLEETCOR has developed innovative digital solutions that help businesses better track, manage, and pay their expenses. Today, FLEETCOR is an S&P 500 company with hundreds of thousands of customers using our products in over 100 countries. Companies of all sizes, industries and geographies rely on our product portfolio to manage spending more quickly, efficiently and securely than ever before.

We embrace a culture grounded in five key values: integrity, collaboration, innovation, execution and people. These values offer you the opportunity to ‘thrive & grow’ through career development, volunteer, community, and wellness initiatives. This allows you to create a balance between professional goals and personal achievement.

FLEETCOR is also committed to building and nurturing a culture of diversity, inclusion, equality, and belonging by:

• Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations;
• Empowering our people to share their experiences and ideas through open forums and individual conversations; and
• Valuing each person’s unique perspectives and individual contributions.

Embracing diversity enables our people to “make the difference” as FLEETCOR and its more than 8,000 employees continue to shape the future of global payments. Learn more by visiting www.FLEETCOR.comor following FLEETCOR on LinkedIn.

Equal Opportunity/Affirmative Action Employer

FLEETCOR is an Equal Opportunity Employer. FLEETCOR provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.
For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency
[#RecruiterHashtag]
[#LI-Remote/#LI-Hybrid/#LI-Onsite]

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Schedule:

• Monday to Friday

Work Location: In person

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