Job description

Position Summary:

Counter sales employees perform a variety of duties. Primarily greet and assist customers, provide technical advice, and promote the current sales promotions

RESPONSIBILITIES

· Assisting customers with their heavy-duty parts questions and needs (either in-person or via telephone)

· Operating a cash register, computer and paper cataloging systems and process daily paperwork and forms

· Locate and pull all parts as requested by customers and/or technicians

· Effectively communicating features, benefits, and warranty policy information to customers

· Demonstrate knowledge of products and their applications (give technical advice, troubleshoot, and help solve customer’s problems

· Handle warranty or defective parts for customers in accordance with company procedure

· Assist in processing core returns

· Provide sales support, process customer stock orders

· Assist outside salesperson, as needed

· Ensure that counter parts area is clean and in order. Utilize display areas encourage sales

· Other related duties as assigned

· QUALIFICATIONS/COMPETENCIES

· Must be at least 18 years of age

· Prior Heavy-Duty parts background or knowledge is preferred

· Previous experience in customer relations is preferred

· Exceptional customer service and communication skills (both written and verbal)

· A positive attitude and great personal drive

· A willingness and ability to learn in a fast-paced retail sales environment

· Availability to work on Saturday

· Ability to move up to 100 lbs. and lift up to 60 lbs.

· Valid driver’s license

GPC believes the fair and equitable treatment of employees, customers, suppliers and other persons is critical to fulfilling its vision and goals. GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender identity, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC’s policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Heavy Duty: 1 year (Required)

Work Location: One location

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