Job description

At MOD, everyone is free to be themselves and have an equal opportunity to pursue their hopes and dreams. We embrace individuality, support human growth, and recognize the value in second chances. Since opening our first restaurant in 2008 MOD exists to serve people… in order to contribute to a world that works for and includes everyone. Together, we are building the worlds most loved (and loving) restaurant by providing opportunity and community to those committed to serving others. Welcome to MOD!

Summary

MOD Restaurant Shift leaders are the heart and soul of the restaurant. As a restaurant shift lead you directly influence the success of MOD by keeping restaurant operations moving smoothly during your scheduled shifts. You will lead and director your MOD Squad while delegating tasks so that customers have the MOD experience.

As a MOD Restaurant Shift Leader your objective is to live, teach, and demonstrate MODs purpose in all interactions.

Shift Leads in this location earned $19.23 per hour last quarter including tips.
Restaurant Location - Severna Park Marketplace, 553 Ritchie Hwy, Severna Park, Maryland, 21146

Key Responsibilities

• Lead MOD Squad members and delegate tasks
• Exhibit a commitment to customer service
• Problem solve to improve shift execution
• Share your knowledge with others to encourage and champion teamwork and operational success
• Act as the food safety leader and ensure food quality, accuracy, and cleanliness in both back of house (BOH) and front of house (FOH)
• Maintain restaurant appearance standards for customers
• Maintain a uniquely MOD customer experience in the restaurant with your demeanor, volume of music, engagement, speed, and service.
• Coordinate all cash handling policies and procedures

Characteristics

• Grit – You have grit if you are proactive and solution orientated, a problem solver, a doer
• Growth – A wholehearted belief that you can develop yourself through practice, repetition, and real work.
• Generosity – you look for the best in others and assume positive intent, leading with kindness and support.
• Gratitude – Gratitude is an attitude, it’s the decision you make about how you see the world around you.

Benefits

• Education benefit (tuition free programs including a college degree, certificates, high school completion and English language learning course)
• Medical Insurance
• Health Savings Account
• Dental Insurance
• Vision Insurance
• 401(k) Retirement Plan
• Paid Vacation
• Paid Sick Time
• Several 100% paid benefits

Perks

• Free pizza or salad on every shift
• 50% off discount
• Awesome MOD swag: t-shirts, bandanas, stickers, etc.
• 33% off Cell Phone bill with T-Mobile Amplified
• Exclusive discount program on things like concerts, hotel stays, theme parks and more
• Fun and engaged regular customers

Compensation

$19.23 per hour = $15.50 per hour starting wage + $3.73 per hour in tips

Basic Qualifications

• 1 year of leadership experience in retail, restaurant, or similar setting
• 2 years of customer service experience
• Experience with and desire to solve problems
• Must be 18+ years old

Preferred Qualifications

• Experience in a retail or restaurant environment

Job Type: Full-time

Pay: $14.00 - $19.23 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid sick time
• Vision insurance

Restaurant type:

• Quick service & fast food restaurant

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work Location: In person

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