Job description
Customer Accounts Receivable Specialist
Are you ready to join an industry-leading global company that believes in empowering its employees? Are you prepared to use your inquisitive nature and strong work ethic to help our team solve the world’s greatest engineering challenges?
A career at Parker is rife with rewards and opportunities. But a career at Parker is not for everyone. Finding success at Parker requires dedication and an insatiable desire to win. We seek very smart people who also have the equally impressive characteristic of humility. We solve our customer’s challenges as teams, working together to ask the questions that have never been asked before.
Parker understands that solving the world’s greatest engineering challenges requires an inquisitive and intelligent workforce, and we invest in our employees to ensure they are the best in the industry. Our global success relies on empowered employees operating in an environment that breeds ideas and solutions, and we take every possible action to ensure this happens.
ASSISTS THE CONTRACTS & COMPLIANCE MANAGER, WITH RECONCILIATION OF CUSTOMER ACCOUNTS INCLUDING PAYMENTS, RETURNED PARTS, INVOICING DISCREPANCIES, ETC. WORK CROSS FUNCTIONALLY WITH VARIOUS GROUPS TO DETERMINE RESOLUTION OF OUTSTANDING CUSTOMER ACCOUNTS INCLUDING MARKETING CUSTOMER ACCOUNT ADMINISTRATORS, PROGRAM MANAGERS, ORDER MANAGEMENT PERSONNEL, FINANCE, SUPPLY CHAIN, SHIPPING AND RECEIVING.
THIS INCLUDES PREPARING ACCOUNTS RECEIVABLE OR CUSTOMER RETURN DOCUMENTATION, ASSISTING WITH INQUIRIES ABOUT ACCOUNT STATUS, AND SUPPORTING MAINTENANCE OF ACCURATE PRICING RECORDS
FUNCTIONS AND RESPONSIBILITIES
- Assist with the resolution of past due outstanding accounts receivable and customer return items including reviewing contract pricing, purchase orders, invoices, payment records, pricing records, shipment records, quality notification records to provide recommendation of action for resolution.
- Preparation of resolution documentation such as accounts receivable adjustment requests, debit memo paperwork, customer quotations for rework of returns items, etc.
- Monitor pricing changes and prepare documentation to support administrative changes in communication with marketing and finance teams to facilitate adjustments.
- Review accuracy and monitor individual part pricing and auditing the database for errors.
- Monitor non-payments or delayed payments and facilitate consistent follow-up for resolution with customer account owner
- Create and maintain weekly and monthly status reports of resolution activity
- Perform special administrative projects as needed.
QUALIFICATIONS:
- This is a non-supervisory position, requiring a Bachelor’s degree or AA in business, accounting, finance, or having equivalent knowledge and experience.
- Preferred Experience: 1-3 years of progressively responsible administration experience, preferably in an aerospace environment
- Knowledge of Microsoft Office products, strong skills in Word, Powerpoint and very strong skills in Excel (pivot tables, pull data, formulas, etc.)
- Attention to details and accuracy are position critical.
- The ability to troubleshoot and recommend solutions in a team environment is required.
KNOWLEDGE AND SKILL REQUIREMENTS:
- Excellent organizational, research and analytical skills and high attention to detail required.
- Ability to create and analyze reports
- Ability to hold company information in a highly confidential manner.
- Basic to working knowledge of contracting concepts and use of contracts, subcontracts, purchase orders and other forms of agreements.
- Ability to interact professionally and effectively at all levels of the organization
- Excellent written, verbal and presentation skills
- Ability to readily manage rapidly shifting work priorities, multiple task assignments and have the ability to work independently.
Job Type: Full-time
Pay: $23.00 - $27.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid sick time
- Paid time off
- Parental leave
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Kent, WA 98032: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Accounting: 2 years (Preferred)
- Microsoft Excel: 1 year (Preferred)
Work Location: One location
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