Customer Experience Manager - 2022/23 Ski Season (Northstar California Resort)
Full Time
Truckee, CA
Posted
Job description
Want to wake up every morning to a gorgeous sunrise and the opportunity to enjoy deep powder runs? Want to spend the 2022/23 ski season living and working in the outdoors with an environmentally conscious company that uses solar power and paperless technology? Interested in being part of a company that’s growing and fully committed to creating an awesome team experience? If so, then let’s talk!
Interstate is currently looking for an outgoing, friendly, customer-service focused seasonal full-time Customer Experience Manager to lead our parking operations at the Northstar California ski resort. This role is charged with managing parking operations, supervising a team of Parking Ambassadors, and ultimately ensuring a world-class customer experience for our guests.
Interstate Parking is a rapidly growing managed parking solutions company headquartered in Milwaukee, Wisconsin with 275 team members operating over 250 locations with more than 65,000 parking spaces in geographic markets spanning from California to Indiana. We’ve accomplished this by creating an exceptional customer experience through the implementation of advanced, environmentally conscious, technology and innovative mobility solutions within the industry.
Our rapid growth means we’re always seeking to add highly talented and creative people to the Interstate team.
Here’s what we’re looking for:
Here’s what we offer:
Here’s what you’ll do:
This is a full-time seasonal opportunity from November 2022 to April 2023.
Apply Now!
XJ6
Interstate is currently looking for an outgoing, friendly, customer-service focused seasonal full-time Customer Experience Manager to lead our parking operations at the Northstar California ski resort. This role is charged with managing parking operations, supervising a team of Parking Ambassadors, and ultimately ensuring a world-class customer experience for our guests.
Interstate Parking is a rapidly growing managed parking solutions company headquartered in Milwaukee, Wisconsin with 275 team members operating over 250 locations with more than 65,000 parking spaces in geographic markets spanning from California to Indiana. We’ve accomplished this by creating an exceptional customer experience through the implementation of advanced, environmentally conscious, technology and innovative mobility solutions within the industry.
Our rapid growth means we’re always seeking to add highly talented and creative people to the Interstate team.
Here’s what we’re looking for:
- Independent, pro-active, problem-solver.
- Outgoing personality with excellent supervisory, communication, and customer service skills.
- Focused, organized, flexible, and detail-oriented.
- Must be able to multi-task and work in all weather conditions.
- Proficient with Office, web-based applications, mobile apps, smart phone technology.
- Three to five years of customer service and team management experience required.
- High school degree required.
Here’s what we offer:
- Highly competitive compensation.
- A reimbursement of up to $700 towards your annual ski pass.
- Premium holiday pay.
- A fun, collaborative, team-based environment.
- Relocation assistance will be provided to those moving from locations outside of this market.
- Looking for a career? Join our team and bring your best self to the job - we offer opportunities for growth and advancement.
Here’s what you’ll do:
- Guarantee a superlative first and last impression for all skiers.
- Ensure our team provides exceptional customer service to our clients and customers.
- Manage and motivate small team of Parking Ambassadors.
- Compliance and financial analysis.
- Preserve maintenance, safety, and appearance standards.
- Develop and maintain existing client relationships.
- Implement new procedures to enhance daily operations.
This is a full-time seasonal opportunity from November 2022 to April 2023.
Apply Now!
XJ6
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