Job description
CURRENT WINN EMPLOYEES SHOULD APPLY THROUGH THIS INTERNAL LINK
https://hire.lever.co/jobs/internal
WinnCompanies is looking for a Customer Relations Representative to join our team at Indian Wells Villas, located in Indians Wells, CA. This role would be responsible for ensuring the smooth operation of the office and act as the first point of contact at the apartment community.
Responsibilities
- Answer phones and provide receptionist coverage
- Provide administrative support including occupancy management and annual recertification support
- Anticipate the needs of our residents, listen to resident concerns, log, and send to the appropriate contacts to be rectified
- Conduct site walks and monitor property amenities and aesthetics, paying close attention to detail
- Greet guests and guide them to appropriate contact
- Decisions are based on specific instructions, standard practices and established procedures which generally require little or no supervision.
- Problem Solving is routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements.
- Work is monitored by supervisor/manager. General instructions and procedures are provided.
Requirements
- High School Diploma or GED
- 1-3 years of related work experience, preferably in hospitality, customer service or property management
- A high attention to detail, problem solving skills, and decision making
#LI-LH1
#IND1
What We Can Offer You
Great Benefits : We offer benefits including health & dental plan options, generous time off and paid holidays, 401(k) and education reimbursement opportunities that’s best for you and your family.
A job you can brag about
: WinnCompanies is a nationally recognized leader in property management and development. Our team members are committed to helping people in the communities we serve.
A job that challenges you
: Our team members are responsible for our growth and success, and we challenge them to constantly be their best in our fast-paced workplace.
A job you can learn from
: We reward our team’s passion and hard work with consistent learning and development opportunities.
A team that cares
: We value teamwork, innovation and mutual respect.
About Us
With 3,700 team members working across 600+ locations in 23 states and D.C., WinnCompanies is the #1 manager of affordable housing and a leader in developing and managing mixed-use properties, market rate properties and military housing.
Operations, sales, compliance, maintenance, marketing, IT, HR, accounting and finance. No matter your passion, your work at Winn will impact people who are more than just residents to us. They’re individuals, families and heroes.
Watch this short video for a sneak peek at what it’s like to work at WinnCompanies.
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