Job description
Sales and Dealer Management, North Kingstown, RI, United States
Hexagon’s Manufacturing Intelligence, division is seeking a Customer Relations Sales Associate for our North Kingstown, RI location.
At Hexagon, we strive to help industrial manufacturers develop the disruptive technologies of today and the life-changing products of tomorrow. Our strength comes from our global footprint and enormous portfolio of advanced industrial sensors, measurement technologies, factory automation, simulation, and analytics tools.
Description:
The Customer Relations Sales Associate is a front-line employee, interacting by telephone and email with customers. The CRG Representative is responsible for contacting existing customers to ensure software and hardware maintenance agreements are renewed annually and introduce and sell additional metrology solutions.
Responsibilities:
Contact clients daily to secure orders for SMA/HMA revenue, focused on meeting or exceeding quota
Generate sales proposals, database entry, maintain reports and spreadsheets
Generate highly qualified sales opportunities for regional sales team by contacting customers on a specific campaign tool
Continuously develop knowledge of new products, services and sales best practice methods
Assist customers with general inquiries and concerns or problems
Process orders and perform follow up activities required to complete order delivery (i.e. including but not limited to database update, coordinate license file updates, request service, etc.)
Identify and organize analytical information on quarter end results, market trends and competitive threats within a territory
Coordinate and interface with other departments, gathering information and communicating it clearly to others
Answer all 800 telephone lines when Coordinator is not available; identify needs and direct calls to the appropriate group/contact
Other responsibilities as identified by the Manager of Customer Relations
Qualifications:
Associate’s Degree or equivalent combination of education and experience
2-3 years related experience in sales/account management environment
Prior experience selling high technology products and services a plus
Identifying customer needs for a technical product line
Strong coordination, organization and communication abilities
Building and maintaining strong customer relationships
Ability to work independently, outstanding telephone manner, follow-through and questioning skills required
Confidence, professionalism, strong customer service and telephone skills
Excellent written and verbal communication skills
Demonstrated organizational skills
Superior proven skills with all Microsoft Office programs (Outlook, Xcel, Word, Access)
Experience managing databases
Experience with ERP systems, BPCS or LX a plus
PowerPoint experience a plus
Salesforce.com experience a plus
At Hexagon Manufacturing Intelligence, our spirited energy and engagement are evident in our commitment to our work, passion for what we do and the speed by which we achieve it. Here you will find the opportunity to build your career, develop professionally, and explore opportunities across a large, diversified company that prides itself on its innovative spirit and commitment to integrity.
We strive to attract the most talented and dynamic individuals in their fields because our success is in our people! Our culture encourages independent thinking and a team mentality. And we offer a competitive benefits package that’s second to none!
Exceptional medical, dental, vision insurances
Flexible Spending Accounts (FSA)
401k with employer match
Generous Paid Time Off (PTO)
Tuition Reimbursement
Hexagon Metrology, Inc. is an Equal Opportunity Employer M/F/Vet/Disability E-Verify Participant
About Hexagon
Hexagon is a global leader in sensor, software and autonomous solutions. We are putting data to work to boost efficiency, productivity, and quality across industrial, manufacturing, infrastructure, safety, and mobility applications.
Our technologies are shaping urban and production ecosystems to become increasingly connected and autonomous – ensuring a scalable, sustainable future.
Hexagon’s Manufacturing Intelligence division provides solutions that utilise data from design and engineering, production and metrology to make manufacturing smarter.
Learn more about Hexagon (Nasdaq Stockholm: HEXA B) at hexagon.com and follow us @HexagonAB.
Note: in some countries we are legally obliged to keep your information for a longer period to comply with governmental reporting. In these cases, we will be unable to delete your full details from our records.
ACCOMMODATIONS FOR APPLICANTS WITH DISABILITIES
Hexagon Metrology, Inc. is an equal opportunity employer and is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans’ Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 1-800-766-46731-800-766-4673 FREE for assistance.
“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.”
Hexagon’s Manufacturing Intelligence, division is seeking a Customer Relations Sales Associate for our North Kingstown, RI location.
At Hexagon, we strive to help industrial manufacturers develop the disruptive technologies of today and the life-changing products of tomorrow. Our strength comes from our global footprint and enormous portfolio of advanced industrial sensors, measurement technologies, factory automation, simulation, and analytics tools.
Description:
The Customer Relations Sales Associate is a front-line employee, interacting by telephone and email with customers. The CRG Representative is responsible for contacting existing customers to ensure software and hardware maintenance agreements are renewed annually and introduce and sell additional metrology solutions.
Responsibilities:
Contact clients daily to secure orders for SMA/HMA revenue, focused on meeting or exceeding quota
Generate sales proposals, database entry, maintain reports and spreadsheets
Generate highly qualified sales opportunities for regional sales team by contacting customers on a specific campaign tool
Continuously develop knowledge of new products, services and sales best practice methods
Assist customers with general inquiries and concerns or problems
Process orders and perform follow up activities required to complete order delivery (i.e. including but not limited to database update, coordinate license file updates, request service, etc.)
Identify and organize analytical information on quarter end results, market trends and competitive threats within a territory
Coordinate and interface with other departments, gathering information and communicating it clearly to others
Answer all 800 telephone lines when Coordinator is not available; identify needs and direct calls to the appropriate group/contact
Other responsibilities as identified by the Manager of Customer Relations
Qualifications:
Associate’s Degree or equivalent combination of education and experience
2-3 years related experience in sales/account management environment
Prior experience selling high technology products and services a plus
Identifying customer needs for a technical product line
Strong coordination, organization and communication abilities
Building and maintaining strong customer relationships
Ability to work independently, outstanding telephone manner, follow-through and questioning skills required
Confidence, professionalism, strong customer service and telephone skills
Excellent written and verbal communication skills
Demonstrated organizational skills
Superior proven skills with all Microsoft Office programs (Outlook, Xcel, Word, Access)
Experience managing databases
Experience with ERP systems, BPCS or LX a plus
PowerPoint experience a plus
Salesforce.com experience a plus
At Hexagon Manufacturing Intelligence, our spirited energy and engagement are evident in our commitment to our work, passion for what we do and the speed by which we achieve it. Here you will find the opportunity to build your career, develop professionally, and explore opportunities across a large, diversified company that prides itself on its innovative spirit and commitment to integrity.
We strive to attract the most talented and dynamic individuals in their fields because our success is in our people! Our culture encourages independent thinking and a team mentality. And we offer a competitive benefits package that’s second to none!
Exceptional medical, dental, vision insurances
Flexible Spending Accounts (FSA)
401k with employer match
Generous Paid Time Off (PTO)
Tuition Reimbursement
Hexagon Metrology, Inc. is an Equal Opportunity Employer M/F/Vet/Disability E-Verify Participant
About Hexagon
Hexagon is a global leader in sensor, software and autonomous solutions. We are putting data to work to boost efficiency, productivity, and quality across industrial, manufacturing, infrastructure, safety, and mobility applications.
Our technologies are shaping urban and production ecosystems to become increasingly connected and autonomous – ensuring a scalable, sustainable future.
Hexagon’s Manufacturing Intelligence division provides solutions that utilise data from design and engineering, production and metrology to make manufacturing smarter.
Learn more about Hexagon (Nasdaq Stockholm: HEXA B) at hexagon.com and follow us @HexagonAB.
Note: in some countries we are legally obliged to keep your information for a longer period to comply with governmental reporting. In these cases, we will be unable to delete your full details from our records.
ACCOMMODATIONS FOR APPLICANTS WITH DISABILITIES
Hexagon Metrology, Inc. is an equal opportunity employer and is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans’ Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 1-800-766-46731-800-766-4673 FREE for assistance.
“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.”
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