Job description

Job Description:

- Establish relationships with potential clients who call in

- Manage hundreds of incoming leads via phone, email, and text messaging

- Gather information on potential cases for legal staff

- Deescalate emotional situations with tact and empathy

- Document calls on our CRM

- Get medical records from potential clients

- Follow up with potential clients that are in our pipeline

- Answer and direct incoming calls to legal staff

-And more!

Our goal: have the highest performing acquisition team of any law firm in the country.

About Us:

Law firms are generally known for being dull and impersonal. Not us. Let me tell you what makes our team so great to be a part of:

· We are a growing practice. In fact, even though we are based in California we are now also taking cases in the state of Washington and Oregon.

· Multiple times per year our firm sponsors major Christian events and charities. For example, we regularly sponsor a local Christian concert called Fish Fest; have sent thousands of free Bibles to people in need; are the major sponsor of Feed My Starving Children in the Sacramento region; and much more. We always include “Jesus Saves” on our advertisements.

· We like to travel! The law firm has made our way to Disneyland, Santa Cruz, Huntington Beach, Alaska (via Cruise), and Lake Tahoe.

You’ve probably seen our commercials (“Call 916.444.4444, All 4’s For Legal Help”) and may have even attended one of the events we have sponsored recently. We are one of the most well-known and respected personal injury firms in the state.

We are looking for someone who is:

· Willing to learn and grow (We are always growing and changing.)

· Diligent and dedicated in their work

· An experienced typist

You stand out if you:

· Align with our company values

· Have a resume with zero typos (we understand that Indeed messes with formatting)

· Have prior experience with customer service/intake

· Spanish speaking is a plus but not a requirement

To learn more about us, visit our website and watch our brand video: www.MoseleyCollins.com. You can also check out our Facebook page. Please, learn more about us before submitting your resume.

If you submit your resume with no mention of why you want to be on our team specifically, there is a good chance your resume will find its way to our “round filing bin.” So please let us know why you would like to be a member of our team.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Experience level:

• Under 1 year

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to commute/relocate:

• El Dorado Hills, CA 95762: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What is it about our company that makes you want to work for us?

Work Location: In person

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