Customer Service / Leasing Agent

Full Time
Temple, TX 76502
Posted
Job description

COMPANY DESCRIPTION

Big Red Barn Self Storage is a successful, family owned storage company, located in Central Texas.

The Company is looking for energetic and flexible people to JOIN OUR TEAM.

We have full-time positions open for our self-storage facilities in the Central Texas area.

Locations include Killeen, Copperas Cove, Jarrell, Belton, and Temple.

Must be willing and able to work at different locations for training or coverage if needed.

Leasing agents work 4 shifts and enjoy 3 days off per week, including every Sunday.

Must be available for shifts that start at 8:00 am and end at 6:00 pm.

We offer a starting salary of $14.00 per hour.

GENERAL RESPONSIBILITIES

Leasing Agents report directly to the Property Managers and is responsible for leasing storage units, selling merchandise, customer service, and achievement of occupancy and income goals. Leasing Agents are also responsible for ensuring that the facility is properly maintained.

All duties and responsibilities related to operating and maintaining the self-storage property must be conducted in strict compliance with the Policies and Procedures of the Company.

ESSENTIAL JOB FUNCTIONS

Consulting:

  • Provide customers with advice and direction on how to store and pack their belongings in their storage unit.
  • Provide customers with assistance in determining the needed storage unit size by assessing their needs and reviewing the available storage size options with them.
  • Always ask the customer if they need to purchase locks, boxes & moving supplies.
  • Always promoting the 24-hour access when selling our storage.

Leasing:

  • Answers the telephone in a professional and courteous manner, with the objective of closing the sale and properly documenting calls.
  • Instruct potential tenants about the self-storage process, rules and regulations of the facility, tips for storing their goods, etc.
  • Prepares and fully executes all documents associated with leasing a storage unit.
  • Maintains tenant files (Leases, Customer Information, Lease Summary, Automatic Payments, Insurance Addendum, letters, etc.)

Collections:

  • Places follow-up telephone calls for delinquent accounts.
  • Documents all communication (written or verbal) with tenants.

Maintenance:

  • Responsible for the maintaining the appearance the facility.
  • Responsible for cleaning and sanitizing the office.
  • Preparing self-storage units for leasing and overall site cleaning including the dumpster area, fence lines & aisles.
  • Conduct physical Site Inspection of the self-storage facility daily and ensure a thorough property check is performed.
  • Report any incidents to the Property Manager (damage to buildings, reported break-ins, etc.)

QUALIFICATIONS

1 year of customer service is preferred, but not required

Computer knowledge, Microsoft Office, Outlook (email), Excel (spreadsheets), Word (documents)

Prior leasing experience is helpful, but not required.

So... You may be asking yourself, "How do I join the team?"

Glad you asked!

*** TO APPLY FOR THIS POSITION, YOU MUST COMPLETE AN APPLICATION! ***

  • You may visit our website to fill out an application:

https://bigredbarnselfstorage.com/assets/pdfs/new_employment_application.pdf

  • You may also visit one of our locations and fill out an application in person

1328 W Stan Schlueter Loop Killeen, TX

2206 Windfield Drive Killeen, TX

6503 W Adams Temple, TX

11354 FM 439 Belton, TX

IH 35 and CR 313 E Jarrell, TX

4340 West FM 93 Temple, TX

2479 N Highway 116 Copperas Cove, TX

  • You may request an application from Human Resources via email: hr @ brbtx.com

If you have any questions, please contact Human Resources at (254) 526-4545 x210.

Job Type: Full-time

Pay: From $14.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • 10 hour shift

Supplemental pay types:

  • Bonus pay

COVID-19 considerations:
To keep our employees as safe as possible, we've installed clear plastic barriers, and provided masks, gloves, and hand sanitizer.

License/Certification:

  • Driver's License (Required)

Work Location: One location

colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, colinoncars.com is the ideal place to find your next job.

Intrested in this job?

Related Jobs

All Related Listed jobs