Customer Service Representative

Full Time
Houston, TX 77060
Posted
Job description

1-800 Radiator & A/C (a Driven Brands company) is seeking a Customer Service Representative to join our team. This position is based out of our North Houston warehouse location.

As one of the largest independent auto parts distributors in the nation, 1-800-RADIATOR & A/C sells more than 1,000,000 radiators every year with more than 200 locations. 1-800-RADIATOR & A/C has the largest inventory of radiators, condensers, air conditioning parts, fan assemblies and related parts in the nation.

Driven Brands is the world’s leading automotive aftermarket franchise company. Based in Charlotte, North Carolina, the company’s growing portfolio of brands includes Take5, Meineke Car Care Centers and MAACO Collision Repair and Auto Painting, 1-800 Radiator, and CARSTAR.

Ideal Candidate:

Although we will provide specific training, you need to bring the following capabilities:

  • Positive attitude, willingness to learn, and results oriented.
  • Strong communication skills.
  • 2 years of customer service and/or sales experience
  • Good data entry skills and basic computer skills
  • Knowledge of automotive industry or cars in general is a plus but is not required
  • Bilingual (English/Spanish)

Primary Responsibilities:

  • Answering inbound calls from customers requesting price, availability, and delivery information
  • Making outbound calls to customers
  • Taking customer service calls and following up on customer quotes
  • Communicating important customer relationship issues with team members and management
  • General Office/Warehouse Tasks and Responsibilities

If interested in learning more, please respond today. 1-800 Radiator & A/C offers full training and the opportunity to take on a leadership role. We are looking for someone who can begin immediately and is willing to learn with a positive attitude. We are an Equal Opportunity Employer.

Job Type: Full-time

Pay: $10.00 - $19.00 per hour

Shift:

  • Day shift

Weekly day range:

  • Monday to Friday
  • Weekend availability

Work setting:

  • Office

Ability to commute/relocate:

  • Houston, TX 77060: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • High school or equivalent (Preferred)

Work Location: One location

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