Job description

Expanse FT is a fast growing, multi-million-dollar financial services firm in New Hyde Park (NASSAU COUNTY), on LONG ISLAND is looking for Flexible Hour, Part Time and Full time Customer Service Representatives to work in our busy Customer Service Call Center. Various shifts are available!

Prepaid Ventures offers our Customer Service Representatives:

• Competitive hourly pay
• Flexible Schedule
• Family/Team Environment
• 401K with company match (all employees)
• Bonus eligible

The Customer Service Representative is primarily responsible for:

• Assisting our card holders over the telephone with any basic questions or issues regarding their card/account
• Fielding incoming calls from our network of agent locations across the country

This is NOT a lending company, credit repair or a sales position. Customer service only.

Requirements for a successful candidate are:

• Bilingual English and Spanish (preferable)
• Call Center or Telephone Customer Service Representative experience preferred, not required
• Upbeat, energetic work ethic
• Well-spoken and empathetic phone manner
• Flexibility in your schedule
• Ability to learn, and work within our multiple computer systems
• Possess a pleasant, problem solving disposition

Job Types: Full-time, Part-time

Pay: $18.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Weekend availability

Work setting:

• In-person

Ability to commute/relocate:

• New Hyde Park, NY 11042: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you speak spanish?

Work Location: In person

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