Job description
We are looking to fill an immediate opening for a Customer Success & Sales Associate.
Description
Job Summary
We are looking to fill an immediate opening for a Customer Success & Sales Associate.
ReadyEdgeGo is a fast-growing education company located in the Bay Area. Candidates should be interested in student success and have strong communication skills. Customer service experience is preferred though not required.
HOURS
Flexible: 10-15 hours per week. Ability to take phone calls during normal business hours is a must. Please be prepared to specify your availability and preferred days off.
REQUIRED QUALIFICATIONS
- 3+ years of successful sales and/or customer service experience with professional references
- Strong verbal and written communication skills
- Organizational skills and professionalism as outlined below
- Proactive problem solver
- Proficiency with GSuite
- Access to reliable phone and internet with video calling, and a computer device to support
EXPECTATIONS REGARDING ORGANIZATIONAL SKILLS AND PROFESSIONALISM
Organizational and professional “best practices” are part of the tutor’s job at ReadyEdgeGo. We require:
- Responsiveness to clients and co-workers (e.g. return phone calls, respond to emails and texts, promptly)
- Excellent time-management and organization
- Excellent record-keeping and filing
- Compliance with company procedures
- Punctuality
- Courtesy
- Cultural awareness and respect for persons of various backgrounds
- Discretion and confidentiality
PREFERRED ADDITIONAL QUALIFICATIONS
- Bachelor’s degree or currently working towards one
LOCATION
Our main office is located in Downtown Central Fremont. Though most work will be remote due to the current pandemic, there may be instances that require in-person meetings.
Salary
$18 - $27 per hour
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