Customer Support Coordinator for Lawyer Legion
Job description
Details:
- Location: Houston, TX (Galleria area)
- Status: Currently scheduling interviews
Duties:
- Act as primary point of contact for clients and vendors
- Establish a trusting relationship with key members of client law firms
- Respond to client inquiries regarding progress updates and technical questions in a timely manner
- Coordinate with content and design teams to resolve client concerns
- Develop strategies to increase client loyalty
- Efficiently manage both short-term and long-term expectations of clients
- Acquire in-depth knowledge of each client's business (key issues, competitive situations and industry trends)
- Manage communications with production teams and clients, ensuring clarity about accountabilities and deadlines
- Create and present periodic progress reports for internal/external use
Minimum Requirements:
- 1-3 years of customer service related experience
- Must be located in/near Houston, TX
Ideal Candidate:
- Strong client management, organizational, written and communication skills
- Detail oriented, organized, and able to handle multiple tasks simultaneously
- Excellent interpersonal communication and presentation skills
- Natural leadership abilities - knows when to take charge and when to delegate
- Experience in online marketing, digital media, or sales is a plus
- Google Analytics and/or Google Adwords Certifications a plus
Job Type: Full-time
Starting Rate: $16.00/hour, full time, includes full benefits package: PTO, 401K, and Health Insurance
Please DO NOT CALL about this position
If interested, please submit the form below.
colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, colinoncars.com is the ideal place to find your next job.