• Collaborate deeply with UMGC’s academic team and leaders to understand the needs of students and instructors (spending time embedded in the academic teams).
• Serve as a D2L “evangelist” helping UMGC’s academic teams make the best use of the D2L platform.
• Translate teaching and learning needs into technical plans and specifications.
• Partner closely with UMGC’s assigned D2L solutions consultants.
• Maintain a deep and up-to-date knowledge of D2L’s feature set including expertise in implementing D2L’s various features, D2L’s feature roadmap as well as how D2L interoperates with other technologies.
• Operate as a respected leader, product owner, and subject matter expert on D2L for UMGC’s academic teams.

• Function as a collaborative thought leader and problem solver.
• Oversee the strategic alignments for communications and presentations on utilizing D2L features.
• Partner with UMGC academic leadership to align UMGC’s teaching and learning roadmap with D2L’s features roadmap.
• Collaborate with Agile Digital Platform team professionals and leadership stakeholders to ensure solution planning for projects is properly aligned to mutual partner university and organizational pillars.
• Ensure team delivery of detailed specifications for proposed solutions including documentation, time, and scope involved.
• Establish a framework for necessary contributions from various departments, stakeholders, and users while facilitating their collaboration.
• Manage technical configuration administration, team process documentation for operations, and monitor requirements needed to institute proposed updates in relation to the learning experience.
• Lead project management teams to implement delivery plans and solution implementation initiatives that align to strategic pillars.
• Account for possible project challenges or constraints and proactively seek to manage challenges and communication across departments and organizations.

• 
  Bachelor’s degree in instructional technology, information technology, computer science or a related field OR commensurate experience including industry certifications required.
• Master’s degree in the above preferred.

• 
  Exhibit a passion for new technologies and educational innovation
• 5 - 7+ years’ experience administering, designing solutions for, and/or configuring D2L environments preferably at institutions of higher education
• Deep understanding of instructional design best practices
• Excellent verbal communications and collaboration skills
• Experience developing requirements for system reports, system configuration, integrations, and regression testing.
• Excellent technical writing abilities
• Able to utilize many different channels and methods of communication to gain support for innovative solutions across stakeholder groups
• Experience identifying potential risks and opportunities, and root cause analysis, with expertise in systems level problem solving
• Able to work independently and on a team
• Able to quickly learn new technologies and systems both internal and external to the organization
• Able to concurrently manage multiple projects, required tasks, and deadlines

Preferred Qualifications