Job description

We are a rapidly growing company with opportunities for personal and professional growth. This includes general managers looking to excel into a supervisor role.

Ensure all restaurants are operated with operational guidelines established by Sneads Ferry Foods and International Dairy Queen.

Essential Functions: Oversee and manage areas of each restaurant and make final decisions on matters of importance. Manage each restaurant to optimize manageable profit, control COGS, Labor and Sales. Ensure that all PRIDE Systems and routes are incorporated into day-to-day operations at each restaurant.

• Ensure customer service in all areas, in each restaurant, meets company standards. Respond to customer complaints, taking prompt and appropriate actions to resolve problems and ensurecustomer satisfaction is maintained in each restaurant. Organize and implement local restaurant marketing in each restaurant as well as regional and nationalmarketing promotions to increase restaurant sales. Staff, train and develop restaurant general managers through orientation, ongoing feedback, theestablishment of performance expectations and by conducting performance reviews.
• Expected to exercise good judgment in decision-making and report issues to Director of Operations. Responsible for hiring and terminating all management staffing within all state/federal guidelines. As needed, support the development of new stores.

Accountable for financial goals set for each restaurant. Ensure each restaurant is in accordance with established company standards, policies and procedures. Assist in the success of each restaurant by ensuring customer satisfaction through adhering to companystandards for quality, value, service and cleanliness. Maintain a positive working relationship with each restaurant and promote a cooperative and pleasantworking climate, which will be conducive to maximize employee morale, productivity and efficiency.

Job Requirements:

- Customer focus - strong hospitality and customer service skills, enjoys engaging with the customer.

- Training & Coaching

- Leadership skills

- Organization and goal focus

- Flexibility and adaptability

Must have ability to:
- Perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time.
- Work in and out of different temperature ranges.
- Stand for long periods of time.
- Lift up to 50 pounds.
- Work around nuts and other allergens.

Up to 60k base salary per year. Plus bonus, health insurance, dental insurance, and paid time off.

Job Type: Full-time

Pay: Up to $45,000.00 per year

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Restaurant type:

• Quick service & fast food restaurant

Ability to commute/relocate:

• Sneads Ferry, NC: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: One location

Job Types: Full-time, Part-time

Pay: $13.00 - $17.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training

Experience level:

• 1 year

Restaurant type:

• Quick service & fast food restaurant

Shift:

• 4 hour shift
• 8 hour shift
• Evening shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday
• Rotating weekends
• Weekend availability

Ability to commute/relocate:

• Sneads Ferry, NC 28460: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Required)

Shift availability:

• Night Shift (Required)

Work Location: In person

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