Job description

Come join our team at EPIC Behavioral Healthcare located in St. Johns and Flagler Counties in NE Florida! At EPIC, we are dedicated to expanding substance use and mental health services to improve our communities’ access to industry-leading behavioral health care. We are growing our company to meet that need and seeking individuals to help us. Our system of care includes outpatient substance use and mental health treatment, inpatient and community recovery support services, and prevention and wellness programs. Our promise to our team is to offer competitive compensation, generous paid time off, 9 paid holidays, medical, dental and vision insurance, 403(b) retirement plan with company match, company-paid short-term disability and life insurance, and employee-centric activities. EPIC is an Equal Opportunity Employer. Help us to meet our mission to strengthen our community by providing person-centered care to individuals and families impacted by substance use and mental health disorders and other behaviors through a comprehensive system of Education, Prevention, Intervention,* and Counseling*

WHAT YOU WILL DO

EPIC is seeking an Operations Associate to analyze, process and enter a variety of data into EPIC’s computer system. This position is a key member of the administrative team providing timely data reporting, customer service, and assisting operations on both clerical and IT tasks within the organization.

This is a full-time position at 40 hours per week and includes the following responsibilities and opportunities:

• Manages agency data for all programs in an accurate, confidential, and timely manner.
• Collects, processes, verifies, and enters a variety of data into EPIC’s data systems and contract funders data systems.
• Enters program/billing data into fiscal tracking spreadsheets for invoicing preparation.
• Runs program services report daily and contacts staff directly for missing information and status updates.
• Reviews EPIC data systems for missing and incorrect data to ensure accuracy and verification with program staff prior to entry and upload.
• Tracks various programs and identifies trends in data
• Produces reports from data found within EHR/EMR
• Provides support for on-going projects within the administrative team.
• Assists In ordering office supplies for all campuses
• Assists in submitting monthly reports to various entities.
• Assists in IT help desk issues

MINIMUM QUALIFICATIONS

· High School Diploma

· 1+ years experience in an office environment

· Proficient knowledge of Excel

· Knowledge of electronic health records

· Strong interpersonal and communication skills

· Critical Thinking Skills

· Current valid driver’s license in the State of Florida.

· Level 2 background check required and a negative drug screen

· Monday Through Friday in office (non-remote)

Ability to lift 25lbs.

Job Type: Full-time

Pay: From $16.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
We wear masks.

Experience:

• Microsoft Excel: 1 year (Required)

Work Location: One location

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