Data & Evaluation Manager
Full Time
Saint Louis Park, MN 55426
Posted
Job description
As a member of Community Action Partnership of Hennepin County's (CAP-HC) Planning and Development Team, the Data & Evaluation Manager works with program staff to report data for federal, state, city and non-government grants. They serve as the structural administrator for all of the organization’s data and databases, manage the structural functions of the databases, train new staff on database usage and assist program units in collecting data and measuring impact. They also produce agency performance dashboards and support the organization’s community needs assessment and strategic planning efforts.
Database Management 25%
- Work with program directors and staff to structure, collect, enter, analyze, track and measure program data to evaluate and report on program impact (using CAP60, HMIS, HomeKeeper, and other systems);
- Collaborate with program staff to update and edit databases and captures all of the pertinent information needed to track impact on communities served;
- Provide data entry training to staff including what is required for grant reporting and measuring program impact;
- Responsible for the administration of CAP60 including program access, password resets, and setting up new programs, funding, and services to be tracked;
- Periodically evaluate data handling procedures and recommend changes to ensure collection and reporting of relevant data occurs in a timely and accurate manner.
Data Reporting 25%
- Manage reports and data for grants, including but not limited to: Community Service Block Grant (CSBG), MN Community Action Grant, HUD Housing Counseling, Homeownership Education, Counseling and Training, and others
- Create monthly production reports regarding households served;
- Respond to staff requests for data on client contacts, outcomes and demographics;
- Run preliminary reports to identify errors and missing data;
- Prepare internal and external-facing performance dashboards;
- Manage data collection and reporting for any sub-grantees of CAP-HC funding;
- Prepare and / or present monthly reports to Program & Evaluation Committee and Board of Directors.
Community Needs Assessment 15%
- Collect and manage data for the Community Needs Assessment to guide the organization’s strategic plan;
- Work with staff and outside vendors to collect and manage quantitative and qualitative data for needs assessment;
- Organize process (e.g., develop RFP, create project plan, engage necessary staff/board members);
- Perform interim data collection to track trends and changes to ensure services continue to be responsive to community needs.
Survey Creation, Distribution, Reporting, And Analysis 20%
- Work with leaders and teams to identify and prioritize survey needs (e.g., client satisfaction, community impact, agency culture, etc.);
- Implement quarterly client satisfaction survey process including distribution of results to all key stakeholders;
- Evaluate survey results to determine priority insights, issues or topics. Work in collaboration with department staff to identify areas for improvement and best practices;
- Create survey reports for internal and external use to support the narrative of CAPHC’s mission, vision and values.
Strategic Planning & Organizational Compliance 10%
- Support preparation of strategic plan and quarterly monitoring reports, including presentations to staff leadership, board and other stakeholders;
- Provide data and support to demonstrate CAP-HC’s compliance with CSBG Organizational Standards through annual reporting process laid out by The Minnesota Department of Human Services’ Office of Economic Opportunity;
- Monitor external and internal environment and identify opportunities to fulfill the agency’s strategies
- Work on special projects related to organizational strategy and performance, especially were there is a significant data or research component.
Required Qualifications
- Bachelor's degree in a related field from an accredited institution.
- Comfort working within and across multiple databases to extract, compile and analyze data and ability to decipher and organize large amounts of data.
- An analytical mindset with superb communication and problem-solving skills ands ability to translate a business question into a data question.
- Experience with data quality and preparation, including how to handle missing or inconsistent data.
- Ability to identify trends or relationships withinin data that produce meaningful insights.
- Exceptional attention to detail and demonstrated ability to prioritize multiple competing projects.
- Proficient with Microsoft Office programs including Excel and PowerPoint.
- Data visualization experience and data storytelling both in interactive and static form, and easy to understand.
- Experience in managing program data, training, and strategic data planning, including data-informed decision making, with multi-disciplinary teams.
- Excellent strategic communication and interpersonal skills, and experience translating data to diverse audiences.
Preferred Qualifications
- 3+ years' experience in data management or analysis.
- Experience providing data entry instruction or training to others including creating written materials, providing individual training and presenting to group learning audiences.
- Experience working with non-profit or social services data entry, analysis and reporting.
- Proficiency in both English and another language.
*Salary range is $61k-$66k*
*Cover Letter and Resume Strongly Encouraged - They Can Be Uploaded As One Documents*
*Medical, Dental, Vision, Retirement, STD, LTD, PTO and 12 Paid Holidays; Hybrid Schedule*
*We strongly encourge women, BIPOC, veternas and those who identify as Trans or LGBTQ+ to apply*
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