Job description
Chamberlain Group is a global leader in access solutions with top brands, such as LiftMaster and Chamberlain, found in millions of homes, businesses, and communities worldwide.
As a leader in the Smart Home industry, we boast one of the largest IoT install bases, with innovative products consisting of cameras, locks, card readers, garage door openers, gates and more, all powered by our myQ digital ecosystem.
Job Summary
This Master Data Management (MDM) position is responsible for ensuring the quality of our master data which includes supporting what is necessary to improve the quality for customers (B2C) and partners (B2B), materials, or vendors across the enterprise. This role contributes independently through others and organizationally with input from management teams for priorities and goal setting.
-
Develop, support, and codify rules, data extractions, data enrichments, matching processes, profiles, and scorecards to impact master data quality while also fully testing to ensure best practice development processes are in use using manual or automation techniques based on use cases
-
Help to keep the software secure, participate in software upgrades, and ensure that testing is fully executed with best practice goals in use
-
Create, measure, and analyze master data content & quality to find and drive opportunities to improve the quality, accuracy, and usability of the master data
-
Act as a mentor or subject matter expert (SME) for development tools to other developers or teammates.
-
Act as a subject matter expert on rules and scorecards to team members, business partners, and management in data quality best practices and recommendations
-
Support the Business and Data Quality Leads as a subject matter expert for customer (B2C) and partner (B2B), materials, and vendors to help with growth opportunities in cross team interactions and quality of data in a quickly expanding area
-
Build strong relationships and partnerships with DMO supported activities, IT, and end-user communities
-
Improve and facilitate documentation and use of the MDM data standards / definitions, process flows and supporting systems to advance our master data governance maturity and improve the quality of our data
-
Help to coach and train team members, end users, business partners, and stakeholders on master data quality processes, tools, metrics, and master data lifecycle to enable accurate, efficient, data-based processes and decisions
-
Participate in discussions and activities with our business partners to help them understand the quality of their data, evolve their data rules and business processes, and improve business partner training to increase adoption and maturity by participating in community of practice meetings & data governance councils to keep business partners and stakeholders informed and engaged
-
Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams
-
Protect CG’s reputation by keeping information confidential
-
Maintain professional and technical knowledge by attending educational workshops, professional publications, establishing personal networks, and participating in professional societies
-
Contribute to the team effort by accomplishing related results and participating on projects as needed
Education/Certifications:
-
Bachelor’s degree in Business Administration, Information Systems, Computer Science or equivalent required
-
Informatica Data Quality (IDQ) certification or completion of the introduction to Informatica Data Quality Developer, Informatica Data Quality Advanced Developer and Introduction to Analyst classes or 3 years business experience in IDQ development
Experience:
-
3 years of experience in development, business processes, Data Governance and/or Information Technology
Knowledge, Skills, and Abilities:
-
Development in Informatica Data Quality (IDQ) tool set
-
Active working knowledge of MS products: Excel, Access, Power Point and Outlook
Other:
-
Able to travel up to 10% - domestically and internationally
Preferred Qualifications
Education/Certifications:
Education/Certifications:
-
SAP certifications
-
SalesForce certification
-
Data Governance certification or 2 years’ experience to Data Governance processes and best practice activities
-
Certification in development and testing methodologies or 3 years’ experience in best practice testing procedures
Experience:
-
3 years of experience with SAP Customer or material data or 3 years of experience with SalesForce (CRM)
-
3 years of experience with Informatica Data Quality developer and data profiling tools
-
3 years of experience executing or supporting one or more of the following business teams: Customer Care, Information Technology, Sales, or Marketing
-
Experience with Lean and Agile required, i.e., scrum, JIRA, Kanban, etc.
-
Experience as a project team member or business process team member on a business or technology project a plus
-
Experience in business process design, documentation, and implementation, which can include workflow design and automation a plus
-
Experience with Governance Councils a plus
-
Experience with Excel add-ins (visual basic, etc.) or SharePoint workflow a plus
-
Experience with Power BI or data visualization tools a plus
Knowledge, Skills, and Abilities:
-
Strong interpersonal skills, including written and oral communications and presentation in English, Spanish a plus
-
Ability to mentor and act as a Subject matter expert (SME) to other developers
-
Proficient with MS Office tools – i.e., Office & SharePoint
-
Ability to work cross-functionally and to learn and adapt to new business processes, technologies, and environments
-
Customer service oriented
-
Ability to prioritize multiple tasks for self
-
Ability to work in a matrixed environment
-
Ability to work independently and proactively with minimal supervision
-
Ability to develop a work plan and break down into detailed, manageable work tasks
#LI-Hybrid
We're an organization who values its human capital and provides support to assist its employees succeed.
Chamberlain Group is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment.
Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence
Recruiting@Chamberlain.com
.
NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers via email or phone or other methods.
colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, colinoncars.com is the ideal place to find your next job.