Dealer Success Manager

Full Time
Ann Arbor, MI 48108
Posted
Job description
Do you thrive in helping your team win? Are you a tech junkie? Join our team and work with top accounts, cultivating account relationships through needs analysis, developing sales strategies, and identifying and implementing campaign plans.

ZeroSum is seeking a Dealer Success Manager to be on the front line of new products and technologies, continually providing up-to-date solutions for clients and taking ownership of client success.

What you'll be doing:
  • Managing the business and growing relationships with all stakeholders within key Automotive Dealership accounts
  • Successfully launching new client campaigns and effectively communicate goals & key metrics for success while establishing the relationship post-sale
  • Meeting with dealership Owners/GMs, Marketing Directors and/or GSMs in order to continue to strengthen relationships and engagement
  • Utilizing data and real time market information to make recommendations to your clients regarding inventory levels, sales process, marketing efforts and areas of opportunity
  • Crafting and building the story surrounding the results of existing campaigns and delivering that information to key stakeholders of the business
  • Using tools such as our Platform, Google Analytics, Google Adwords, Market Share data and dealership CRM data in order to understand how campaigns are performing and make suggestions both internally and externally to build upon success
  • Running and commanding the room during reporting meetings either inside the dealership or via Zoom in order to deliver campaign performance information to C-level executives within the Dealership
  • Presenting areas for growth to existing clients and sister stores in order to expand business and increase success for our clients
Skills and experience you bring:
  • Bachelor's Degree or equivalent education and experience
  • Passion for digital advertising and sales
  • Minimum four years’ experience in a sales or account management role, with direct experience with online marketing or media
  • Strong team collaboration experience
  • Assertive, goal-oriented and self-motivated
  • Ability to multiple projects and work under deadlines with outstanding organization skills
  • Professional communication skills, to work directly with customers
  • Superior knowledge of digital advertising products, (display, search engine marketing, search engine optimization), with the ability to learn new technology
  • Ability to proactively troubleshoot and find creative solutions
  • Experience with salesforce.com
  • Google Analytics; Google AdWords certifications preferred
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

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