Job description

Overview:
The Sales Professional is responsible for providing an outstanding client experience and meeting or exceeding sales objectives.

Creating an outstanding client experience is critical aspect of this job. It is accomplished by creating a positive, inviting and fun environment for the discerning client. This includes enthusiastic, presentable and knowledgeable Sales Professionals that understand the client, attractive and inviting displays, as well as clean and well-lit stores with the best selection of diamonds and jewelry for the local market. An outstanding client experience also includes fully satisfying the client as it relates to the servicing a new or existing jewelry.

It is crucial that the Sales Professionals focus on developing a long-term relationship with the client that is based upon trust so that the client is more likely to think of purchasing from the store in the future. This includes strategically following-up with clients and handling escalated issues with outstanding diplomatic skills.

Requirements

• Being enthusiastic and demonstrating a passion for diamonds and jewelry.
• Creating a relationship with the client:
• Greet the client when he or she enters the store. If you recognize the client welcome the individual back to the store.
• Listening to the needs of the client and asking questions.
• Demonstrating outstanding product knowledge to educate the client and address their needs.
• Understanding available inventory within store .
• Creating excitement with the client about the product.
• Ultimately gaining the client’s trust.
• 1-3 years of relevant luxury retail experience.

• Prior fine jewelry experience is helpful but not required.
• Expert communication, leadership, and management skills.
• Sales driven and results orientated.
• Willing to be hands-on and work with the team to fulfill operational and organizational needs.
• A Bachelors degree or equivalent in business or related discipline is preferred.
• Bi-lingual language proficiency is a plus to cater to our international customer base.

'* The ideal candidate will be able to work a schedule that includes weekends. This role is in person at our San Francisco showroom location, which is open from 11 am - 5 pm.*
'

Job Types: Full-time, Part-time

Pay: $25.00 - $40.00 per hour

Benefits:

• Employee discount
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Application Question(s):

• What makes you interested in diamond jewelry?

Do you have any experience doing custom jewelry design?
A client walks into a store with $20K to spend on a two-carat emerald cut diamond and no knowledge of the four c's. What steps do you take to help them select a stone?
How would you describe your approach to sales?

Education:

• High school or equivalent (Preferred)

Work Location: One location

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