Responsibilities

River Vista Behavioral Health sits along the bluffs overlooking the San Joaquin River, this brand new, 128-bed facility, will provide high-quality and advanced behavioral health services to residents and visitors in the Central Valley. The new hospital will employ more than 250 people, including clinicians, nurses, mental health technicians, support staff and administration.

This is a full-time/exempt, onsite position with a Monday-Friday schedule (40 hours)

We are currently seeking a forward thinking and talented Director of Business Development to be part of our Leadership Team. The Director of Business Development, as an essential member of the Senior Management Staff, is responsible for directing the Community Education/Business Development efforts, and development and continuous refinement of the facility’s business development plan. Consulting with the Chief Executive Officer and other Senior Management Staff, this position designs, develops, implements and directs the business development strategic goals, philosophy, policies, procedures, and systems and oversees all of the Business Development Department. This position is responsible for reporting, analyzing and presenting current market data and trends and for recommending/implementing appropriate Business Development strategic plans.

QUALIFICATIONS

Education: Bachelor’s Degree in Business Administration or related field is required; Master's Degree a plus. Combination of education and experience may be considered.

Experience: At least three (3) years’ director or manager level experience in a health care business development position with extensive community education/ business development experience resulting in measurable results, and with direct experience developing managed care agreements (especially with capitation and at-risk areas.) In addition, detailed knowledge of psychiatric and chemical dependency treatment principles highly preferred.

Licensure: Must have a valid driver’s license with good driving record.

STANDARDS OF PERFORMANCE

THE ESSENTIAL FUNCTIONS ARE CATEGORIZED UNDER THE JOINT COMMISSION STANDARDS OF PERFORMANCE.

Business Development Planning

• Direct the development and continuous refinement of the facility’s comprehensive community education and business development plan, within the scope of the changing health care environment.
• Consult with the CEO, and senior management staff, in overseeing, developing and implementing facility community education/business development strategies.
• Develop and implement monthly, seasonal and annual strategies, and evaluates results correspondingly.
• Maintain a schedule of primary community education contacts and accounts including business, industry, EAPs, managed care clients, physicians/licensed practitioners, and allied health professionals.
• Continually evaluates the effectiveness of the community education initiatives against market constraints and changes, and revises the plan as appropriate.
• Consult with all levels of internal/external facility functional staff on the establishment of functional goals and product development.

• Maintain community education/business referral admission records and statistics, including the preparation of business development reports and materials.
• Target and create new strategies for increasing community education/ business in a highly competitive market.
• Maintain and develop key community education accounts and respond to all interests.
• Prepares annual reports and budgeting reports for the facility.
• Develop and implement community workshops and seminars, held at the facility or in the community.

Business Development Administration

• Coordinate all facility functional areas to develop a community relations/education focus and develop strategic plans.Evaluate and prioritize referral sources.
• Coach Business Development Liaisons on effective education/relation styles and techniques.Define and evaluate both internal and external customers.
• Define goals, objectives and programs for the community education team, relating to the facility’s goals and objectives.
• Coordinate weekly motivational team meetings to stimulate and encourage the team to reach facility’s goals.
• Provide direction, guidance, training and support to the community education team, identify team strengths and weaknesses and implement measures to improve performance.
• Maintain the community education budget and recommend cost saving measures to the operation’s department.
• Hold monthly business development meetings with Senior Leaders to establish and review progress of strategic goals.
• Keep the CEO fully informed of all personnel matters and other requirements for the smooth and efficient functioning of Department.

Training

• Conduct ongoing in-service education in the areas of customer service, telephone techniques, account management, time management, and community education strategy development at the functional level.
• Conduct ongoing workshops in education techniques for the team.

Qualifications

Additional Standards

• Participate on facility committees and project teams as assigned.
• Accept responsibility for professional growth and development of self and staff.
• Adhere to facility, department, corporate, personnel and standard policies and procedures
• Attend all mandatory facility in-services and staff development activities as scheduled.
• Adhere to facility standards concerning conduct, dress, attendance and punctuality.
• Support facility-wide quality/performance improvement goals and objectives.
• Maintain confidentiality of facility employees and patient information.

• Fosters staff development and growth of team.
• Provides regular coaching and feedback to employees to motivate performance.
• Completes performance evaluations providing thorough feedback and goals to assigned staff by established deadlines.
• Coordinates and provides day-to-day oversight to staff; actively involved in resolving employee matters/issues.
• Maintains open communication through regular rounding and one to one meetings with employees.
• Ensures staff comply with assigned education requirement in a timely manner (i.e., CIA Training, HIPAA training, competencies, etc.).
• Responsible for holding staff accountable with upholding facility policies/procedures and managing the corrective action process when needed.

• Responsible for hiring, onboarding, and promotions for all staff within the team.
• Maintains accurate job descriptions/evaluative tools for assigned staff.
• Completes new-hire touch points in accordance with the facility’s Onboarding Plan.
• Actively participates and champions the facility’s Service Excellence and Recognition Programs.
• Develops team building initiatives to engage staff and build a positive team dynamic.

Perform regularly scheduled AOC duties, hospital rounding and other related administrative mentoring duties.

Note: The essential job functions of this position are not limited to the duties listed above.

• Advanced knowledge of key business development concepts and methodology and strategic planning.
• Knowledge of leadership and management theories.
• Advanced knowledge of new and continuing business development account management.
• Knowledge of annual report preparation and budgeting concepts.
• Knowledge of psychiatric and chemical dependency treatment principles and practices
• Knowledge of Personnel Management principles and concepts.
• Knowledge of key internal/external health care facility environments.
• Knowledge of computers and computer software programs.
• Skill in organizing and prioritizing workloads to meet deadlines.
• Skill in telephone etiquette and paging procedures.
• Skills in development and training workshops.
• Effective oral and written communication skills.
• Ability to generate, interpret, and communicate data from statistical reports.
• Ability to analyze market tendencies and project business developmental changing needs.
• Ability to communicate effectively with patients and co-workers.
• Ability to adhere to safety policies and procedures.
• Ability to use good judgement and to maintain confidentiality of information.
• Ability to work as a team player.
• Ability to demonstrate tact, resourcefulness, patience and dedication.
• Ability to accept direction and adhere to policies and procedures.
• Ability to recognize the importance of adapting to the various patient age groups (adolescent, adult and geriatric).
• Ability to work in a fast-paced environment.
• Ability to meet corporate deadlines.
• Ability to react calmly and effectively in emergency situations.

• Ability to work a minimum 40-hour work week.Ability to sit for long periods, up to 8 hours.
• Ability to use both hands in fine manipulation of small tools (copier, computer, telephone, calculator, facsimile machine).
• Ability to push and pull up to 20 pounds (file drawers, computer paper boxes).
• Ability to see well enough to read handwritten and typewritten materials.
• Ability to hear and speak well enough to communicate over the telephone and in front of audiences.Moving requires lifting, pulling, and stooping.
• Ability to work inside and outside.
• Ability to carry a beeper.
• Ability to operate a motor vehicle.

• Computer and various software programs.
• Copy machine.
• Calculator/10-key.
• Facsimile machine.
• Personal vehicle - must have operator's license.
• Policies, procedures, plans and program manuals.

Additional Requirements: A strong knowledge of The Joint Commission, HCFA, OSHA regulations, and patient rights standards and all other applicable federal and state laws and regulations governing mental health care facilities.

One of the nation’s largest and most respected hospital companies, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Steadily growing from a startup to an esteemed Fortune 500 corporation, UHS today has annual revenue nearing $10 billion. UHS is recognized as one of the World’s Most Admired Companies by Fortune; ranked #276 on the Fortune 500, and listed #275 in Forbes inaugural ranking of America’s Top 500 Public Companies.

EEO Statement:

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice:

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.